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U-Pack Review

Top 10 Movers in Albuquerque, NMUpdated Jun 11, 2025
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Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 45 other Albuquerque moving companies, and 82 moving companies in New Mexico.

U-Pack has an overall score of 8.60 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 86.9% of all movers in New Mexico and the top 77.92% of moving companies nationwide. They score better than 70 movers in New Mexico.

Key Takeaways:

  • U-Pack is the Top 10 Movers in Albuquerque, NM
  • Overall rating: 8.60 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

For over 23 years, U-Pack has been providing accessible, affordable relocation services with excellent customer service. U-Pack provides moving services at its local Albuquerque, NM branch on Lincoln Road and as well as dozens of locations across the United States. With over 240 locations nationwide, U-Pack can deliver items from Albuquerque to almost anywhere you need to go. U-Pack's unique service allows customers to pack their belongings at their convenience. The company drops off an empty Relo Container at the pick-up address that the customer then loads with his or her household items. Within three business days, U-Pack picks up the container and ships the items to their destination. U-Pack handles small, local moves but specializes in long-distance and cross-country moves, and can provide loading assistance and storage services if needed.

Our Research

  • Analyzed 78 total reviews
  • Reviewed 5 social profiles and review listings
  • Checked for license verification at NMPRC & FMCSA
  • Crunched 293 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.25↑ 11.1%61296.8%
Punctuality8.95↑ 11.9%25486.2%
Affordability8.56↑ 12.8%20290.9%
Communication8.98↑ 20.8%37588.1%
Stick to Prices9.25↑ 55.4%120100.0%
Speed8.66↑ 2.2%8188.9%
Friendliness9.01↑ 2.8%23292.0%
Will Hire Again8.97↑ 11.0%54493.1%
Professionalism8.80↑ 7.3%18194.7%
Conflict Handling6.31↑ 55.2%3175.0%
Precision & Care7.86↓ -0.9%8280.0%

Recent U-Pack Reviews

Quality - 9.25/10

Overall quality of the service provided on moving day.

Recent Customer Praises
excellent experience with U-Pack
everything went smoothly with no issues
amazing moving experience
Highly recommend and would definitely use them again
UPack made my move very easy
Recent Customer Complaints
Overall Review Distribution
Positive
61 (96.8%)
Negative
2 (3.2%)

Additional Details

Moving Services Offered by U-Pack

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Compare Moving Services
  • U-Pack vs Full Service
  • U-Pack vs Portable Storage

Awards

U-Pack Rating Image 2025 award
Top 10 Movers in Albuquerque, NM 2024 award
Top 10 Movers in Albuquerque, NM 2023 award
Top 10 Movers in Albuquerque, NM 2022 award
Top 10 Movers in Albuquerque, NM 2021 award
Top 10 Movers in Albuquerque, NM 2020 award

Contact U-Pack

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How we ranked the top New Mexico movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New Mexico.

Rating Methodology

Here's the methodology we used to come up with the best movers in New Mexico:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 82 companies that offer moving services in the New Mexico area.

From these 82 companies, we analyzed a total of 10,822 reviews dating all the way back to July 2008.

We also reviewed a total of 8 state and federal moving licenses from these 82 companies and 286 different 3rd party review and social profiles.

Each of the ~10,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 29,489 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 4,447 Albuquerque moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every New Mexico moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.20/10 avg in New Mexico from 5,869 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.84/10 avg in New Mexico from 1,939 reviews

Affordability

How affordable was the moving service?

7.37/10 avg in New Mexico from 1,058 reviews

Communication

Responsiveness before, during, and after the move.

7.20/10 avg in New Mexico from 2,113 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.87/10 avg in New Mexico from 484 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.44/10 avg in New Mexico from 2,063 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.70/10 avg in New Mexico from 3,590 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.90/10 avg in New Mexico from 5,909 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.08/10 avg in New Mexico from 3,440 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.72/10 avg in New Mexico from 522 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.74/10 avg in New Mexico from 2,502 reviews