Valley Relocation & Storage Review
Looking to hire Valley Relocation & Storage? See our detailed 11-point review based on our independent analysis of Valley Relocation & Storage, 36 other Modesto moving companies, and 1,946 moving companies in California.
Key Takeaways:
- Overall rating: 6.97 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
For 35 years, Valley Relocation & Storage has been a reliable fixture in the San Francisco Bay Area, San Jose, and Sacramento. This full-service mover provides a range of services, ensuring that clients have a smooth and stress-free experience. Their hands-on approach includes carefully assessing unique moving needs, offering free cost estimates, securing moving dates, and deploying dedicated teams of packers and drivers. They do not just serve individuals and families looking for residential moving services, but also cater to the dynamic needs of businesses in these areas. In fact, one of their stand-out services is commercial moving. Valley Relocation is an affiliate of North American Van Lines and has the capacity to tackle specialty moves such as transferring IT equipment or data centers, organizing specialized shipping, and providing additional support services to facilities. For those aiming to hire a moving company in Modesto, CA, it's crucial to do some comparison and check out various options. It's always a smart move to assess the field and make an informed choice.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Valley Relocation & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.55 | ↓ -9.3% | 27 | 13 | 67.5% | |
| Punctuality | 7.30 | ↓ -8.7% | 12 | 6 | 66.7% | |
| Affordability | 6.51 | ↓ -14.3% | 4 | 3 | 57.1% | |
| Communication | 6.84 | ↓ -8.1% | 14 | 10 | 58.3% | |
| Stick to Prices | 5.44 | ↓ -8.6% | 4 | 4 | 50.0% | |
| Speed | 8.60 | ↑ 1.5% | 11 | 2 | 84.6% | |
| Friendliness | 8.82 | ↑ 0.7% | 18 | 2 | 90.0% | |
| Will Hire Again | 7.37 | ↓ -8.8% | 29 | 15 | 65.9% | |
| Professionalism | 7.69 | ↓ -6.3% | 18 | 8 | 69.2% | |
| Conflict Handling | 3.38 | ↓ -16.9% | 2 | 8 | 20.0% | |
| Precision & Care | 7.17 | ↓ -9.6% | 9 | 5 | 64.3% |
Recent Valley Relocation & Storage Reviews
Quality - 7.55/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.30/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.51/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.84/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.44/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.60/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.82/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.37/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.69/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.38/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.17/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Valley Relocation & Storage
- Commercial Moving
- Residential Movers
- Office Move
- Business Residential House Apartment
- IT Equipment or Data Center Facility Support
- MAC Services
- CRST Specialized Shipping Domestic or International
- Commercial Storage
- Industrial Equipment Requires Rigging Facility Services
- Remodels/Tenant Improvements
Licenses
State & federal license information
California Moving License
Status: Active (last checked: 12/06/24)California Moving License Information
- License Number: CAL-T151659
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/25/25)- USDOT: 1659739
- MC: 610530
- ENTITY TYPE: Carrier
14
Registered Trucks, Tractors, or Vans
6
Registered Drivers
7/10/23
Most Recent USDOT Update
864
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of Valley Relocation & Storage's customer reviews:
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Awards
Contact Valley Relocation & Storage
- 5000 Marsh Dr, Concord, CA, 94520
- (800) 284-6285
- https://valleyrelocation.com/
Follow Valley Relocation & Storage:
How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 1,946 companies that offer moving services in the California area.
From these 1,946 companies, we analyzed a total of 432,659 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,946 companies and 6,410 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,626 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 164,619 Modesto moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
