MACS Moving and Storage Review
Looking to hire MACS Moving and Storage? See our detailed 11-point review based on our independent analysis of MACS Moving and Storage, 66 other Franklin moving companies, and 303 moving companies in Wisconsin.
MACS Moving and Storage has an overall score of 9.43 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 97.19% of all movers in Wisconsin and the top 97.99% of moving companies nationwide. They score better than 293 movers in Wisconsin.
Key Takeaways:
- MACS Moving and Storage is the Top 3 Movers in Franklin, WI
- Overall rating: 9.43 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Lake Geneva-based MACS Moving and Storage is a full-service moving company that has served Southeastern Wisconsin and Northern Illinois for over nine years. It takes pride in being a family-owned and operated business. The MACS Moving team works with the utmost care and professionalism, making sure their clients’ belongings are safe and sound throughout the entire moving process. They are dedicated to providing the best possible customer experience, whether you’re moving locally or long distance. These professionals can handle even the most challenging home and business moves, including piano and gun safe relocations. They also have storage facilities that are fully gated and equipped with 24-hour surveillance. You can choose from portable storage containers, self-storage, and climate-controlled storage units with on-site management. Give MACS Moving a call. Its friendly staff will be happy to provide you with a free quote.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between MACS Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.72 | ↑ 16.8% | 203 | 4 | 98.1% | |
| Punctuality | 9.72 | ↑ 21.6% | 44 | 0 | 100.0% | |
| Affordability | 9.34 | ↑ 23.1% | 30 | 1 | 96.8% | |
| Communication | 9.61 | ↑ 29.1% | 58 | 1 | 98.3% | |
| Stick to Prices | 9.40 | ↑ 57.9% | 20 | 1 | 95.2% | |
| Speed | 9.64 | ↑ 13.7% | 58 | 2 | 96.7% | |
| Friendliness | 9.88 | ↑ 12.7% | 113 | 0 | 100.0% | |
| Will Hire Again | 9.73 | ↑ 20.4% | 191 | 3 | 98.5% | |
| Professionalism | 9.78 | ↑ 19.3% | 122 | 2 | 98.4% | |
| Conflict Handling | 7.26 | ↑ 78.5% | 7 | 2 | 77.8% | |
| Precision & Care | 9.71 | ↑ 22.5% | 92 | 1 | 98.9% |
Recent MACS Moving and Storage Reviews
Quality - 9.72/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.72/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.34/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.61/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.40/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.88/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.73/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.78/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.26/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.71/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by MACS Moving and Storage
- Local Moves
- Long Distance Moves
- Packing
- Storage
Licenses
State & federal license information
Wisconsin Moving License
Status: Active (last checked: 4/30/22)Wisconsin Moving License Information
- License Number:
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/28/25)- USDOT: 2386699
- MC: 820142
- ENTITY TYPE: Carrier
13
Registered Trucks, Tractors, or Vans
10
Registered Drivers
11/30/23
Most Recent USDOT Update
216,309
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of MACS Moving and Storage's customer reviews:
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Awards
Contact MACS Moving and Storage
- 901 Maxwell St, Lake Geneva, WI, 53147
- +1 262-248-2400
- https://macsmovingandstorage.com/
Follow MACS Moving and Storage:
How we ranked the top Wisconsin movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Wisconsin.
Rating Methodology
Here's the methodology we used to come up with the best movers in Wisconsin:
Our original review-based ranking algorithm
We started with a total of 303 companies that offer moving services in the Wisconsin area.
From these 303 companies, we analyzed a total of 32,632 reviews dating all the way back to August 2005.
We also reviewed a total of 109 state and federal moving licenses from these 303 companies and 972 different 3rd party review and social profiles.
Each of the ~32,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 94,685 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 15,507 Franklin moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Wisconsin moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
