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Ace Moving & Storage Review

Top 10 Movers in Roanoke, VAUpdated Jun 23, 2025

Looking to hire Ace Moving & Storage? See our detailed 11-point review based on our independent analysis of Ace Moving & Storage, 30 other Roanoke moving companies, and 599 moving companies in Virginia.

Ace Moving & Storage has an overall score of 8.79 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 82.68% of all movers in Virginia and the top 83.69% of moving companies nationwide. They score better than 494 movers in Virginia.

Key Takeaways:

  • Ace Moving & Storage is the Top 10 Movers in Roanoke, VA
  • Overall rating: 8.79 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Moving doesn't have to be stressful. In fact, Ace Moving & Storage believes you should enjoy the process. Located in Roanoke, Virginia, it has been operating since 1993. It's a full-service moving company that promises an affordable, stress-free move. Ace Moving & Storage employees are courteous and friendly. It knows that making a good impression is key to customer satisfaction. Moreover, its moving crews are experts in the industry. Ace Moving & Storage movers are skilled and experienced in all aspects of moving, so you won't have to lift a finger from start to finish. Whether you are moving locally or long-distance, you are in good hands with Ace Moving & Storage.

Our Research

  • Analyzed 331 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at VA DMV & FMCSA
  • Crunched 879 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.29↑ 11.6%1541093.9%
Punctuality9.12↑ 14.0%57591.9%
Affordability8.67↑ 14.3%32391.4%
Communication8.86↑ 19.0%56788.9%
Stick to Prices6.60↑ 10.8%14766.7%
Speed9.50↑ 12.1%59296.7%
Friendliness9.76↑ 11.4%106199.1%
Will Hire Again9.29↑ 15.1%1551093.9%
Professionalism9.38↑ 14.4%99595.2%
Conflict Handling7.01↑ 72.4%11473.3%
Precision & Care9.17↑ 15.7%77593.9%

Recent Ace Moving & Storage Reviews

Quality - 9.29/10

Overall quality of the service provided on moving day.

Recent Customer Praises
impressed with their expertise and thorough job
worked quickly and carefully
excellent work by the company
highly recommend ACE for a move
Ace has been of good value
Recent Customer Complaints
the overall experience was frustrating
Overall Review Distribution
Positive
154 (93.9%)
Negative
10 (6.1%)

Additional Details

Moving Services Offered by Ace Moving & Storage

  • Full-Service Local and Long Distance Moving
  • Residential Moving
  • Commercial Moving
  • Storage Services
  • Piano Moving
  • Packing Services
  • Local office moving within the S.W. Virginia, Roanoke, Blacksburg, New River Valley, and Lynchburg areas
  • Intrastate and interstate office moving
  • Internal office moving within the same building
  • Furniture inventory for clients

Awards

Ace Moving & Storage Rating Image 2025 award
Top 3 Movers in Roanoke, VA 2024 award
#1 Ranked Movers in Roanoke, VA 2023 award
#1 Ranked Movers in Roanoke, VA 2022 award
#1 Ranked Movers in Roanoke, VA 2021 award
Top 3 Movers in Roanoke, VA 2020 award

Contact Ace Moving & Storage

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How we ranked the top Virginia movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Virginia.

Rating Methodology

Here's the methodology we used to come up with the best movers in Virginia:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 599 companies that offer moving services in the Virginia area.

From these 599 companies, we analyzed a total of 85,497 reviews dating all the way back to December 2006.

We also reviewed a total of 64 state and federal moving licenses from these 599 companies and 1,847 different 3rd party review and social profiles.

Each of the ~85,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 233,147 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 40,966 Roanoke moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Virginia moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.37/10 avg in Virginia from 44,332 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.13/10 avg in Virginia from 15,554 reviews

Affordability

How affordable was the moving service?

7.71/10 avg in Virginia from 9,956 reviews

Communication

Responsiveness before, during, and after the move.

7.59/10 avg in Virginia from 17,523 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.09/10 avg in Virginia from 5,576 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.50/10 avg in Virginia from 18,182 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.87/10 avg in Virginia from 25,204 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.12/10 avg in Virginia from 44,848 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.31/10 avg in Virginia from 26,881 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.09/10 avg in Virginia from 4,542 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.92/10 avg in Virginia from 19,579 reviews