Moving doesn't have to be stressful. In fact, Ace Moving & Storage believes you should enjoy the process. Located in Roanoke, Virginia, it has been operating since 1993. It's a full-service moving company that promises an affordable, stress-free move. Ace Moving & Storage employees are courteous and friendly. It knows that making a good impression is key to customer satisfaction. Moreover, its moving crews are experts in the industry. Ace Moving & Storage movers are skilled and experienced in all aspects of moving, so you won't have to lift a finger from start to finish. Whether you are moving locally or long-distance, you are in good hands with Ace Moving & Storage.
Ace Moving & Storage
Ranked Top 10 Best Movers in Roanoke, VA
About Ace Moving & Storage
Additional Cities Served: Lynchburg, Blacksburg, Danville, Salem, Christiansburg, Radford, MartinsvilleShow More >
Moving Services
- Full-Service Local and Long Distance Moving
- Residential Moving
- Commercial Moving
- Storage Services
- Piano Moving
- Packing Services
- Local office moving within the S.W. Virginia, Roanoke, Blacksburg, New River Valley, and Lynchburg areas
- Intrastate and interstate office moving
- Internal office moving within the same building
- Furniture inventory for clients
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Ace Moving & Storage
We analyzed and organized the customer reviews of Ace Moving & Storage in Roanoke, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ace Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.29/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worked quickly and carefully”
“excellent work by the company”
“impressed with their expertise and thorough job”
“highly recommend ACE for a move”
2. Punctuality
9.12/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“on-time and prompt”
“arrive between that time frame”
“they showed up late”
“they were on time”
3. Affordability
8.67/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“priced reasonably compared to others”
“cost was half what another company wanted to charge”
“I feel like I received good value”
“price was better than expected”
4. Communication
8.86/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“employees gave tips and communicated strategy well”
“call the customer to advise”
“company has washed their hands of responsibility”
“courteous and easy to deal with”
5. Stick to Prices
6.6/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they sent different quotes with incorrect items”
“not trustworthy in sticking to their quotes”
“charged me for extra work I did not order”
“unhappy with the extra fees added at the end”
6. Speed
9.5/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked quickly”
“move was quick and efficient despite hot weather”
“had us in and out of our home in three hours”
“move took excessively long due to inadequate crew”
7. Friendliness
9.76/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“polite, professional, and friendly”
“employees were honest and caring”
“Frankie and Jeremy were courteous”
“very skilled, friendly, and personable”
8. Will Hire Again
9.29/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“I highly recommend and would hire again”
“highly recommend Ace Moving and Storage”
“highly recommend ACE and great experience”
“will never work with them again”
9. Professionalism
9.38/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“loading team less knowledgeable but still professional”
“professional behavior throughout”
“prompt, professional, and efficient work”
“they were professional”
10. Conflict Handling
7.01/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“took care to wrap and secure broken item”
“came out on their day off”
“unwilling to rectify issues properly”
“did everything to make sure I was happy”
11. Precision & Care
9.17/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took extra care with my things”
“ran out of time but promised to complete items next day”
“Frankie and Jeremy were very careful with my belongings”
“they were very careful with my property”
Customer Insights
Cost: $ 1209.00 from 3 historical data points
Local Move Duration: 3.25 hours from 8 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Frankie, Jeremy | very careful with my belongings and courteous |
| Mikey G., Frankie A. | very skilled, friendly, and personable |
| CJ, Tra, Austin, Mike, Xavier | positive, upbeat, professional, hardworking, and kind |
| CJ, Austin, Mike, Josh | they showed care and made the process enjoyable |
| Josh,Savonte,Jeremy | deserve praise for their awesome work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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