Zebna Movers Review
Looking to hire Zebna Movers? See our detailed 11-point review based on our independent analysis of Zebna Movers, 87 other Washington moving companies, and 87 moving companies in DC.
Zebna Movers has an overall score of 7.95 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 55.86% of all movers in DC and the top 57.98% of moving companies nationwide. They score better than 334 movers in DC.
Key Takeaways:
- Overall rating: 7.95 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Zebna Movers is a full-time local and out-of-state moving company, highly regarded for being reliable, affordable, and trusted in the DMV (Washington D.C., Maryland, and Virginia) area. With years of experience in the moving and storage business, they offer a range of services, including local moving, long-distance moving, out-of-state moving, packing services, storage services, logistic services, commercial moving, residential moving, and office moving. Their commitment to excellence is shown through their emphasis on teamwork, customer support, and technological advancements in their logistic processes and equipment. They strive to make a positive difference in their clients' moving projects and build long-term relationships. For more information on moving services in the area, you can consult the list of trusted rankings of the best Washington DC, DC movers.
Our Research
- Analyzed 71 total reviews
- Reviewed 6 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 372 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Zebna Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.62 | ↑ 3.8% | 54 | 8 | 87.1% | |
| Punctuality | 8.50 | ↑ 6.5% | 23 | 4 | 85.2% | |
| Affordability | 8.01 | ↑ 5.7% | 22 | 5 | 81.5% | |
| Communication | 8.08 | ↑ 8.8% | 22 | 4 | 84.6% | |
| Stick to Prices | 6.67 | ↑ 12.0% | 11 | 5 | 68.8% | |
| Speed | 8.43 | ↓ -0.2% | 29 | 5 | 85.3% | |
| Friendliness | 9.00 | ↑ 3.1% | 33 | 2 | 94.3% | |
| Will Hire Again | 8.26 | ↑ 2.6% | 54 | 10 | 84.4% | |
| Professionalism | 8.52 | ↑ 4.3% | 37 | 5 | 88.1% | |
| Conflict Handling | 5.05 | ↑ 24.1% | 5 | 4 | 55.6% | |
| Precision & Care | 8.27 | ↑ 4.3% | 26 | 4 | 86.7% |
Recent Zebna Movers Reviews
Quality - 8.62/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.50/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.01/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.08/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.67/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.43/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.00/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.26/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.52/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.05/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.27/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Zebna Movers
- Local Moving
- Long Distance Moving
- Out Of State Moving
- Packing Services
- Storage Services
- Logistic Services
- Commercial Moving
- Residential Moving
- Office Moving
- Furniture Assembly
Licenses
We do not currently have license data to display for Zebna Movers
Detailed Customer Insights
Based on our analysis of Zebna Movers's customer reviews:
4.5 hrs
Local Move Duration
based on 4 reviews
Error. Please try again later.
Awards
Contact Zebna Movers
- 3431 Carlin Springs Rd, Falls Church, VA, 22041
- (202) 499-8449
- https://zebnamovers.com/
Follow Zebna Movers:
How we ranked the top DC movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in DC.
Rating Methodology
Here's the methodology we used to come up with the best movers in DC:
Our original review-based ranking algorithm
We started with a total of 87 companies that offer moving services in the DC area.
From these 87 companies, we analyzed a total of 27,022 reviews dating all the way back to March 2008.
We also reviewed a total of 5 state and federal moving licenses from these 87 companies and 381 different 3rd party review and social profiles.
Each of the ~27,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 94,597 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,693 Washington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every DC moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
