First Step Moving opened in 2016 and has grown to become a BBB Accredited Business and a Best of HomeAdvisor 2018 Winner. Joseph, the founder of First Step Moving, started this Frisco moving company with the idea that customer satisfaction should be the number one priority. The company promises integrity, safety, and partnership. They are always transparent with their fees, and they go above and beyond to protect themselves and their customers' belongings. Thriving as movers in Plano, TX, they partner with their clients to create a custom moving experience. These Frisco movers provide local moving and packing to the DFW area, striving to exceed their customers’ expectations every day.
First Step Moving
About First Step Moving
Additional Cities Served: Garland, Frisco, McKinney, Denton, Carrollton, Richardson, LewisvilleShow More >
Moving Services
- Local Moving
- Packing
- Specialty & Delivery Service
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 02/20/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for First Step Moving?
Error. Please try again later.
Customer Reviews of First Step Moving
We analyzed and organized the customer reviews of First Step Moving in Plano, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for First Step Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.27/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“Sergio and Francisco made this move easy”
“great work by movers”
“did an awesome job”
2. Punctuality
8.73/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up with two trucks as itemized”
“arrived early”
“arrived in the window given”
“one of the crew members was 45 minutes late”
3. Affordability
8.93/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“informed us about repeat customer discount”
“extremely expensive for no service”
“price is realistic”
“very affordable”
4. Communication
8.72/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“excellent communication from Christy and crew”
“Aneeta communicated the entire process”
“Excellent communication from the office”
“kept me informed and entertained”
5. Stick to Prices
8.22/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“time rectify glitch was removed from our bill”
“they don't try and charge for unnecessary things”
“did not stick to ethical pricing”
“quote was detailed, so no surprises”
6. Speed
9.5/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficiently, quickly but carefully packed”
“they were efficient”
“move completed quickly”
“furniture was out of my apartment within an hour”
7. Friendliness
9.81/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Every crew member was courteous”
“Sergio and Francisco were amazing”
“they are friendly and patient”
“gentlemen were very nice”
8. Will Hire Again
9.2/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely hire again”
“recommend this company and would hire again”
“recommend this company and would hire again”
“Please consider this company for your next move”
9. Professionalism
9.07/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Sergio and Francisco were professional”
“high standard of professionalism from crew”
“professional and entertaining crew”
“crew was very professional”
10. Conflict Handling
5.99/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“handled glitch with professionalism”
“did not attempt to rectify situation”
“knew when more help was needed and got support”
“offered to fix but never completed”
11. Precision & Care
9.09/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Our things arrived without damage”
“cared about protecting everything”
“protected furniture well”
“handled my sofa very carefully through narrow stairs”
Customer Insights
Cost: $ 384.00 from 5 historical data points
Local Move Duration: 3 hours from 22 reviews
Great Crew Members
| Christy,Pedro | Christy for her planning, Pedro for teamwork leadership |
| Sergio, Francisco | Sergio and Francisco went above and beyond |
| Aneeta | Aneeta made sure to communicate and was helpful |
| Christy | incredible person, mother and business owner |
| Jamie Salazar Jr,Carlos Salazar,Jesse Mandjano | were all extremely helpful and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact First Step Moving
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Plano Moving Services
Nearby Cities
