Junk Galaxy Review
Looking to hire Junk Galaxy? See our detailed 11-point review based on our independent analysis of Junk Galaxy, 32 other Knoxville moving companies, and 414 moving companies in Tennessee.
Junk Galaxy has an overall score of 9.61 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 99.74% of all movers in Tennessee and the top 99.51% of moving companies nationwide. They score better than 412 movers in Tennessee. Junk Galaxy is also one of the top 100 movers in Tennessee.
Key Takeaways:
- Junk Galaxy is the #1 Ranked Movers in Knoxville, TN
- Overall rating: 9.61 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Junk Galaxy is a top-rated moving company in Knoxville, TN, specializing in fast, affordable, and full-service junk and debris removal throughout Greater Knoxville and East Tennessee. They are committed to exceptional customer service, with professional and polite employees who undergo extensive safety and operational training. Their services include junk removal, cleanouts, furniture and appliance removal and disposal, local moving and delivery, construction debris removal, yard waste removal, and light demolition. Junk Galaxy distinguishes itself with same-day service even on weekends and a strong commitment to environmentally responsible practices, including upcycling, recycling, and community involvement.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Junk Galaxy & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.87 | ↑ 18.5% | 182 | 0 | 100.0% | |
| Punctuality | 9.86 | ↑ 23.3% | 94 | 0 | 100.0% | |
| Affordability | 9.80 | ↑ 29.2% | 65 | 0 | 100.0% | |
| Communication | 9.85 | ↑ 32.4% | 97 | 0 | 100.0% | |
| Stick to Prices | 9.39 | ↑ 57.7% | 14 | 0 | 100.0% | |
| Speed | 9.85 | ↑ 16.2% | 58 | 0 | 100.0% | |
| Friendliness | 9.88 | ↑ 12.8% | 110 | 0 | 100.0% | |
| Will Hire Again | 9.85 | ↑ 22.0% | 178 | 0 | 100.0% | |
| Professionalism | 9.86 | ↑ 20.3% | 109 | 0 | 100.0% | |
| Conflict Handling | 7.99 | ↑ 96.5% | 4 | 0 | 100.0% | |
| Precision & Care | 9.56 | ↑ 20.6% | 27 | 0 | 100.0% |
Recent Junk Galaxy Reviews
Quality - 9.87/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.86/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.80/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.85/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.39/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.85/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.88/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.85/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.86/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.99/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.56/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Junk Galaxy
- Residential junk removal
- Commercial junk removal
- Residential Furniture Removal and Disposal
- Office Furniture Removal and Disposal
- Appliance Removal and Disposal
- Cleanouts (Home, Office, Garage, Warehouse, etc.)
- Estate Cleanouts
- Local Moving & Delivery
- Construction Debris Removal & Disposal
- Hot Tub Removal & Disposal
Licenses
We do not currently have license data to display for Junk Galaxy
Detailed Customer Insights
Based on our analysis of Junk Galaxy's customer reviews:
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Awards
Contact Junk Galaxy
- 3508 Overlook Cir, Knoxville, TN, 37909
- +1 865-535-5865
- https://junkgalaxy.com/
Follow Junk Galaxy:
How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:
Our original review-based ranking algorithm
We started with a total of 414 companies that offer moving services in the Tennessee area.
From these 414 companies, we analyzed a total of 62,845 reviews dating all the way back to December 2007.
We also reviewed a total of 11 state and federal moving licenses from these 414 companies and 1,261 different 3rd party review and social profiles.
Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 157,770 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 27,181 Knoxville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
