Thomas & Sons Moving Company Review
Looking to hire Thomas & Sons Moving Company? See our detailed 11-point review based on our independent analysis of Thomas & Sons Moving Company, 7 other Rapid City moving companies, and 40 moving companies in South Dakota.
Thomas & Sons Moving Company has an overall score of 8.48 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 81.58% of all movers in South Dakota and the top 74.16% of moving companies nationwide. They score better than 32 movers in South Dakota.
Key Takeaways:
- Thomas & Sons Moving Company is the Top 3 Movers in Rapid City, SD
- Overall rating: 8.48 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Located in Rapid City, Thomas & Sons Moving Company is a family-owned and operated business providing local and out-of-state moves to residential and commercial clients. It has a team of skilled professional movers trained to handle moves of any type or size, from studio apartments and single-family homes to small offices and industrial relocations. Services include packing and unpacking, loading and unloading, and piano and gun safe moves. Rates are affordable, and all customers are given moving pads and dollies to use at no extra charge. This company is fully insured and certified by the DOT to operate on all types of roads nationwide. It is also BBB-accredited with an A+ rating. For fast, friendly, and reliable movers in South Dakota, look no further than Thomas & Sons Moving Company!
Our Research
- Analyzed 127 total reviews
- Reviewed 6 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 475 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Thomas & Sons Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.29 | ↑ 11.6% | 94 | 5 | 94.9% | |
| Punctuality | 9.57 | ↑ 19.7% | 31 | 0 | 100.0% | |
| Affordability | 8.30 | ↑ 9.4% | 12 | 2 | 85.7% | |
| Communication | 8.23 | ↑ 10.6% | 18 | 3 | 85.7% | |
| Stick to Prices | 6.61 | ↑ 11.0% | 6 | 2 | 75.0% | |
| Speed | 9.70 | ↑ 14.4% | 38 | 0 | 100.0% | |
| Friendliness | 9.71 | ↑ 10.8% | 63 | 0 | 100.0% | |
| Will Hire Again | 9.11 | ↑ 12.8% | 90 | 6 | 93.8% | |
| Professionalism | 9.53 | ↑ 16.3% | 57 | 1 | 98.3% | |
| Conflict Handling | 4.44 | ↑ 9.3% | 4 | 5 | 44.4% | |
| Precision & Care | 8.74 | ↑ 10.3% | 34 | 4 | 89.5% |
Recent Thomas & Sons Moving Company Reviews
Quality - 9.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.57/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.30/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.23/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.61/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.70/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.71/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.11/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.53/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.44/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.74/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Thomas & Sons Moving Company
- Residential Moves
- Commercial Moves
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 2997736
- MC: 22439
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
3
Registered Drivers
2/13/25
Most Recent USDOT Update
9,000
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Thomas & Sons Moving Company's customer reviews:
2.75 hrs
Local Move Duration
based on 6 reviews
2 days
Interstate Move Duration
based on 3 reviews
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Awards
Contact Thomas & Sons Moving Company
- 3333 Sturgis Rd, Rapid City, SD, 57702
- (605) 787-3871
- https://www.thomasandsonsmoving.com/
Follow Thomas & Sons Moving Company:
How we ranked the top South Dakota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in South Dakota.
Rating Methodology
Here's the methodology we used to come up with the best movers in South Dakota:
Our original review-based ranking algorithm
We started with a total of 40 companies that offer moving services in the South Dakota area.
From these 40 companies, we analyzed a total of 3,244 reviews dating all the way back to December 2009.
We also reviewed a total of 2 state and federal moving licenses from these 40 companies and 144 different 3rd party review and social profiles.
Each of the ~3,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 7,602 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 919 Rapid City moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every South Dakota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
