Ace Moving Co Review
Looking to hire Ace Moving Co? See our detailed 11-point review based on our independent analysis of Ace Moving Co, 79 other Wilmington moving companies, and 65 moving companies in Delaware.
Ace Moving Co has an overall score of 9.28 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 96.45% of all movers in Delaware and the top 95.73% of moving companies nationwide. They score better than 563 movers in Delaware.
Key Takeaways:
- Ace Moving Co is the Top 10 Movers in Wilmington, DE
- Overall rating: 9.28 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Ace Moving Co is a San Francisco Bay Area-based moving company that has been operational since 1984. With an impressive track record of 37 years in business, the company offers local and long-distance moving services within California and its neighboring states of Nevada, Oregon, and Arizona. They are also providing moving services to other states, including Pennsylvania. Known for their commitment to serving the local Bay Area community, they strive to be the mover locals turn to repeatedly. Their services include local moving, storage services, loading help, unloading help, long-distance moving, and packing. The company prides itself on its uncompromising standards of customer service, ensuring no subcontracting during long-distance moves, and providing trained, efficient crews for every move.
Our Research
- Analyzed 119 total reviews
- Reviewed 4 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 381 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Ace Moving Co & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.68 | ↑ 16.3% | 77 | 0 | 100.0% | |
| Punctuality | 9.65 | ↑ 20.6% | 31 | 0 | 100.0% | |
| Affordability | 9.38 | ↑ 23.7% | 20 | 0 | 100.0% | |
| Communication | 9.51 | ↑ 27.8% | 28 | 0 | 100.0% | |
| Stick to Prices | 8.82 | ↑ 48.1% | 9 | 0 | 100.0% | |
| Speed | 9.64 | ↑ 13.8% | 25 | 0 | 100.0% | |
| Friendliness | 9.60 | ↑ 9.5% | 30 | 0 | 100.0% | |
| Will Hire Again | 9.64 | ↑ 19.4% | 72 | 0 | 100.0% | |
| Professionalism | 9.71 | ↑ 18.4% | 52 | 0 | 100.0% | |
| Conflict Handling | 6.84 | ↑ 68.2% | 2 | 0 | 100.0% | |
| Precision & Care | 9.63 | ↑ 21.5% | 35 | 0 | 100.0% |
Recent Ace Moving Co Reviews
Quality - 9.68/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.65/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 9.38/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.51/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.82/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.60/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.64/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.71/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.84/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.63/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Ace Moving Co
- Local Moving
- Long Distance Moving
- Office Moving
- Moving With Storage
- Loading Help
- Unloading Help
- Flat Rate
- Overnight
- Packing Day
- Mover Training
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 5/24/24)- USDOT: 964348
- ENTITY TYPE: Carrier
6
Registered Trucks, Tractors, or Vans
5
Registered Drivers
8/01/22
Most Recent USDOT Update
41,360
Annual Interstate Miles (2020)
Detailed Customer Insights
Based on our analysis of Ace Moving Co's customer reviews:
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Awards
Contact Ace Moving Co
- 724 Pear St, Reading, PA, 19601
- (610) 906-8009
- https://acemovingco.com/branches/reading-pa-movers/
Follow Ace Moving Co:
How we ranked the top Delaware movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Delaware.
Rating Methodology
Here's the methodology we used to come up with the best movers in Delaware:
Our original review-based ranking algorithm
We started with a total of 65 companies that offer moving services in the Delaware area.
From these 65 companies, we analyzed a total of 7,935 reviews dating all the way back to December 2009.
We also reviewed a total of 12 state and federal moving licenses from these 65 companies and 188 different 3rd party review and social profiles.
Each of the ~7,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 19,503 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,941 Wilmington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Delaware moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
