Gentle Giant Moving Company is a full-service moving company with over 40 years of experience. Based in the US, they have 20 locations across the country, providing services for both residential and commercial moves. One of their locations includes Philadelphia, PA. Their service area includes local, long-distance, and cross-country moves. Gentle Giant offers a full range of services, including packing and unpacking, moving box delivery, craning and specialty moving, and storage facilities. What sets Gentle Giant apart within the industry is their commitment to client satisfaction, with 80% of their work coming from repeat and referral business.
Gentle Giant Moving Company
Exceptional
based on 705+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Camden, Norristown, Chester, Glassboro, West Chester, Lindenwold, PhoenixvilleShow More >
Moving Services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving Services for residential and commercial moving
Awards
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Customer Reviews of Gentle Giant Moving Company
We analyzed and organized the customer reviews of Gentle Giant Moving Company in Philadelphia, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.68/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Steven C. and Joel B. did amazing work”
“made moving as easy as possible”
“Gentle Giant moving company is awesome”
“great work by movers”
2. Punctuality
9.5/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were prompt”
“they were punctual”
“they arrived promptly”
“pre-arrival calls were on target with exact time of arrival”
3. Affordability
9.12/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced”
“very very reasonable price quote”
“It's a competitive price”
“value for money”
4. Communication
9.53/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very polite”
“Andrew was always available”
“Dominique was amazing in coordinating ”
“pre-arrival calls were on target”
5. Stick to Prices
9.49/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“other reviews noted customers paid more than quote”
“got a confirmation the day before”
“completed under the quoted price”
“final bill came in less than the estimate”
6. Speed
9.64/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“45 minutes for 300 sq ft is fast”
“very efficient in moving”
“so efficient in moving”
“got everything done in a quick time frame”
7. Friendliness
9.84/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“were very polite”
“great sense of humor”
“entire crew were all kind, had upbeat attitudes”
“they were patient, professional, friendly”
8. Will Hire Again
9.63/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would recommend them to anyone”
“would definitely use them again”
“I would definitely recommend this company”
“made the move seamless”
9. Professionalism
9.74/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“exemplified professionalism and expertise”
“were professional”
“they were professional”
“showed incredible experience and professionalism”
10. Conflict Handling
6.8/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“took additional calls and days to attempt to right a wrong”
“made time for us when they didn't really need to”
“incredibly flexible and accommodating on short notice”
“attempted resolution but then went silent”
11. Precision & Care
9.51/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“exercised care, especially with the wing chair”
“they were very careful”
“handled everything with care”
“attention to detail and forethought in protecting my furniture ”
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Steven C., Joel B. | went beyond amazing in their service |
| Ken M., Jon C., Jon A. | awesome and efficient, made the move seamless |
| Andrew, Scott, Chris, John A, Jon C | all mentioned positively for their kindness and professionalism |
| Micky, Scottie, Ken | hard-working and very attentive |
| James, Michael, Dominique | James and Michael were fantastic, Dominique coordinated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
1450 Warfield St, Philadelphia, PA, 19146
(267) 606-4210
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