Back2Back Moving Company Review
Looking to hire Back2Back Moving Company? See our detailed 11-point review based on our independent analysis of Back2Back Moving Company, 21 other Springfield moving companies, and 308 moving companies in Oregon.
Key Takeaways:
- Overall rating: 7.22 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Based out of Roseburg, OR, Back2Back Moving Company services the entire West Coast. Whether you’re moving to Portland, Seattle, San Francisco, or Los Angeles, this company has the crews to help you every step of the way. For those needing movers in Springfield, OR, Back2Back has been helping people move for over ten years. It is experienced in moving just about anything, from apartments to office buildings. Back2Back Moving also offers packing and unpacking services and short- and long-term storage solutions. It is equipped to take on any large item you need moved, such as pianos and gun safes, and can load or unload your truck while ensuring that your belongings are all accounted for and in good condition. Call Back2Back Moving today for a free estimate. This team is passionate about helping people move their lives and businesses forward and will be happy to help you move yours.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Back2Back Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.59 | ↑ 3.4% | 26 | 3 | 89.7% | |
| Punctuality | 8.57 | ↑ 7.4% | 6 | 0 | 100.0% | |
| Affordability | 7.92 | ↑ 4.5% | 3 | 0 | 100.0% | |
| Communication | 6.72 | ↓ -9.5% | 5 | 2 | 71.4% | |
| Stick to Prices | 5.18 | ↓ -13.0% | 2 | 2 | 50.0% | |
| Speed | 7.77 | ↓ -8.0% | 7 | 2 | 77.8% | |
| Friendliness | 8.26 | ↓ -5.4% | 9 | 1 | 90.0% | |
| Will Hire Again | 8.12 | ↑ 0.9% | 24 | 4 | 85.7% | |
| Professionalism | 8.18 | ↓ 0.0% | 10 | 1 | 90.9% | |
| Conflict Handling | 2.14 | ↓ -47.4% | 0 | 1 | 0.0% | |
| Precision & Care | 7.99 | ↑ 0.8% | 12 | 2 | 85.7% |
Recent Back2Back Moving Company Reviews
Quality - 8.59/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.57/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.92/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.72/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.18/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.77/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.26/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.12/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.18/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.14/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.99/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Back2Back Moving Company
- Local moving
- Long-distance moving
- Cross-country moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
- Hourly moving
Licenses
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Detailed Customer Insights
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Awards
Contact Back2Back Moving Company
- Roseburg, OR, 97470
- (541) 580-4872
- https://www.movinghelp.com/movers/or/roseburg/validateaddress/aa670d29-b78c-4c99-9b6b-80b5079b5c73
Follow Back2Back Moving Company:
How we ranked the top Oregon movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oregon:
Our original review-based ranking algorithm
We started with a total of 308 companies that offer moving services in the Oregon area.
From these 308 companies, we analyzed a total of 53,981 reviews dating all the way back to November 2006.
We also reviewed a total of 71 state and federal moving licenses from these 308 companies and 953 different 3rd party review and social profiles.
Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 138,901 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,682 Springfield moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
