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Cross Town Movers / Bekins Van Lines Review

Top 10 Movers in Eugene, ORUpdated Jun 11, 2025
Cross Town Movers / Bekins Van Lines  featured image

Looking to hire Cross Town Movers / Bekins Van Lines ? See our detailed 11-point review based on our independent analysis of Cross Town Movers / Bekins Van Lines , 11 other Eugene moving companies, and 308 moving companies in Oregon.

Cross Town Movers / Bekins Van Lines has an overall score of 8.20 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 64.33% of all movers in Oregon and the top 65.52% of moving companies nationwide. They score better than 197 movers in Oregon.

Key Takeaways:

  • Cross Town Movers / Bekins Van Lines is the Top 10 Movers in Eugene, OR
  • Overall rating: 8.20 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Cross Town Movers is a reputable local and interstate mover in Oregon, boasting over 24 years of trusted service. This Eugene, OR mover has an established presence with numerous locations across Oregon, more than 75 full-time staff, and a fleet of 25 trucks and trailers. Known for its various full-service and self-service moving and storage options, you can tailor your relocation to suit your specific needs. The commendable team of Salem, OR movers at Cross Town Movers was distinguished as Bekins Agent of the Month in June 2020, earned the Angie’s Super Service provider title consecutively from 2011 through 2018, and won The Register-Guard Readers’ Choice award in 2019. This respected moving company's staff is clean-cut, professional, and full-time. You’ll experience a superior level of service and adept attention to detail when you select Cross Town Movers for your next move.

Our Research

  • Analyzed 954 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at ODOT & FMCSA
  • Crunched 1,490 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.36↑ 12.4%2652392.0%
Punctuality8.91↑ 11.4%851188.5%
Affordability8.13↑ 7.1%26583.9%
Communication7.97↑ 7.1%561677.8%
Stick to Prices4.24↓ -28.7%81436.4%
Speed9.53↑ 12.5%125794.7%
Friendliness9.78↑ 11.6%205498.1%
Will Hire Again9.09↑ 12.6%2643089.8%
Professionalism9.42↑ 15.0%1711094.5%
Conflict Handling4.68↑ 15.2%121642.9%
Precision & Care9.04↑ 14.1%1221589.1%

Recent Cross Town Movers / Bekins Van Lines Reviews

Quality - 9.36/10

Overall quality of the service provided on moving day.

Recent Customer Praises
Craig & Logan did a great job
Jesse and Chris did an excellent job
Alex and Chad made our move go quick and easy
blown out of the water by their service
Chance, Wyatt, and Alex work hard and professionally
Recent Customer Complaints
terrible experience and cost significantly higher than the estimate
awful recent experience
these folks were just beyond awful
Overall Review Distribution
Positive
265 (92.0%)
Negative
23 (8.0%)

Additional Details

Moving Services Offered by Cross Town Movers / Bekins Van Lines

  • Local Moving
  • Statewide Moving
  • Interstate Moving
  • Office Moves
  • Packing Service
  • Loading Service
  • In-House Moves
  • Self-Storage
  • Mobile-Storage
  • Moving Supplies

Awards

Cross Town Movers / Bekins Van Lines  Rating Image 2025 award
Top 10 Movers in Eugene, OR 2024 award
Top 3 Movers in Eugene, OR 2023 award
#1 Ranked Movers in Eugene, OR 2022 award
Top 3 Movers in Eugene, OR 2021 award
Top 3 Movers in Eugene, OR 2020 award

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How we ranked the top Oregon movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.

Rating Methodology

Here's the methodology we used to come up with the best movers in Oregon:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 308 companies that offer moving services in the Oregon area.

From these 308 companies, we analyzed a total of 53,981 reviews dating all the way back to November 2006.

We also reviewed a total of 71 state and federal moving licenses from these 308 companies and 953 different 3rd party review and social profiles.

Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 138,901 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,675 Eugene moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.53/10 avg in Oregon from 26,843 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.28/10 avg in Oregon from 9,585 reviews

Affordability

How affordable was the moving service?

7.78/10 avg in Oregon from 5,082 reviews

Communication

Responsiveness before, during, and after the move.

7.70/10 avg in Oregon from 10,198 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.23/10 avg in Oregon from 2,815 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.58/10 avg in Oregon from 12,064 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.95/10 avg in Oregon from 15,891 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.28/10 avg in Oregon from 27,090 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.45/10 avg in Oregon from 14,909 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.48/10 avg in Oregon from 2,287 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.24/10 avg in Oregon from 12,395 reviews