American Moving & Storage Review
Looking to hire American Moving & Storage? See our detailed 11-point review based on our independent analysis of American Moving & Storage, 17 other Bend moving companies, and 306 moving companies in Oregon.
American Moving & Storage has an overall score of 9.13 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 92% of all movers in Oregon and the top 92.7% of moving companies nationwide. They score better than 281 movers in Oregon.
Key Takeaways:
- American Moving & Storage is the Top 10 Movers in Bend, OR
- Overall rating: 9.13 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
American Moving & Storage has been moving Central Oregon residents since 2007. As a locally owned and operated business in Bend with experienced employees and reasonable rates, it provides valuable services to those in need of a comprehensive moving company. American Moving & Storage offers local, statewide, and interstate moves, as well as commercial receiving and delivery services. The company provides a wide range of services, including packing and loading to unloading and furniture placement in your home or office space. They also offer additional services like disassembling, pad wrapping, and assembling your furnishings. If you need to move at your convenience, American Moving & Storage is open daily, ensuring flexibility and commitment for your moving needs. The crew is always on time and will work with you for the most efficient moving process. No matter your moving needs, consider one of the valuable moving services in Bend, OR like American Moving & Storage. The company also has a second location in Redmond, OR.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between American Moving & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.52 | ↑ 14.4% | 60 | 0 | 100.0% | |
| Punctuality | 9.01 | ↑ 12.7% | 23 | 2 | 92.0% | |
| Affordability | 9.35 | ↑ 23.2% | 18 | 0 | 100.0% | |
| Communication | 8.86 | ↑ 19.1% | 20 | 2 | 90.9% | |
| Stick to Prices | 8.98 | ↑ 50.9% | 9 | 0 | 100.0% | |
| Speed | 9.61 | ↑ 13.4% | 26 | 0 | 100.0% | |
| Friendliness | 9.59 | ↑ 9.4% | 36 | 0 | 100.0% | |
| Will Hire Again | 9.40 | ↑ 16.4% | 60 | 1 | 98.4% | |
| Professionalism | 9.43 | ↑ 15.0% | 30 | 0 | 100.0% | |
| Conflict Handling | 7.07 | ↑ 73.8% | 4 | 0 | 100.0% | |
| Precision & Care | 9.58 | ↑ 20.9% | 38 | 0 | 100.0% |
Recent American Moving & Storage Reviews
Quality - 9.52/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.01/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.35/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.86/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.98/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.61/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.59/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.40/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.43/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.07/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.58/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by American Moving & Storage
- Local Moves
- Intrastate Moves
- Interstate Moves
- Household Relocation
- Packing
- Crating
- Storage
- Commercial Receiving and Delivery
- Residential Moving
- Piano Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 5/24/24)- USDOT: 2106471
- MC: 892359
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
2
Registered Drivers
1/03/23
Most Recent USDOT Update
38,970
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of American Moving & Storage's customer reviews:
2 days
Interstate Move Duration
based on 5 reviews
Error. Please try again later.
Awards
Contact American Moving & Storage
- 63177 NE Jamison St Suite D6, Bend, OR, 97703
- +1 541-279-7459
- https://usamoveyou.com/
Follow American Moving & Storage:
How we ranked the top Oregon movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oregon:
Our original review-based ranking algorithm
We started with a total of 306 companies that offer moving services in the Oregon area.
From these 306 companies, we analyzed a total of 53,948 reviews dating all the way back to November 2006.
We also reviewed a total of 63 state and federal moving licenses from these 306 companies and 951 different 3rd party review and social profiles.
Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 138,901 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 19,133 Bend moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
