Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 23 other Arkoma moving companies, and 184 moving companies in Oklahoma.
Key Takeaways:
- Overall rating: 4.56 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen, revolutionized the moving industry by providing equipment for do-it-yourself movers in the United States and Canada. This company originated from a necessity for one-way moving equipment accessible nationwide. The Shoens began with $5,000 and a collection of trailers, expanding U-Haul into a major entity by enabling affordable and accessible moving resources. Pioneers in the sector, they notably transitioned from rentable trailers to more durable and specialized moving trucks and self-storage offerings as the company adapted to consumer demands. Now a publicly traded company under UHAL on NASDAQ, U-Haul operates an extensive network of locations across North America, providing a diverse range of moving supplies, truck rentals, self-storage units, and moving services, including labor help. U-Haul stands distinct with its historical legacy, continuous innovation in moving solutions, and substantial community involvement, making a significant imprint on the relocation and storage industries. The crawl content provided is comprehensive and reflects an accurate depiction of U-Haul's development, services, and corporate ethos, proving successful in outlining useful company data and historical context.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.17 | ↓ -25.6% | 0 | 1 | 0.0% | |
| Affordability | 4.54 | ↓ -40.0% | 0 | 1 | 0.0% | |
| Communication | 4.11 | ↓ -44.7% | 0 | 2 | 0.0% | |
| Stick to Prices | 3.07 | ↓ -48.4% | 0 | 1 | 0.0% | |
| Friendliness | 5.29 | ↓ -39.4% | 0 | 2 | 0.0% | |
| Will Hire Again | 5.10 | ↓ -36.6% | 0 | 3 | 0.0% | |
| Professionalism | 5.04 | ↓ -38.3% | 0 | 2 | 0.0% |
Recent Truck Rental at U-Haul Reviews
Quality - 6.17/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 4.54/10
How affordable was the moving service?
Overall Review Distribution
Communication - 4.11/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.07/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 5.29/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 5.10/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 5.04/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- Local Moving
- Long-Distance Moving
- College Moving
- Military Moving
- International Moving
- Small Moving
- Appliance Moving
- Furniture Moving
- Packing Services
- Storage Services
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Arkoma, OK, 74901
- (479) 785-4036
- https://www.uhaul.com/Locations/Truck-Rentals-near-Fort-Smith-AR-72901/742053/
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How we ranked the top Oklahoma movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oklahoma.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oklahoma:
Our original review-based ranking algorithm
We started with a total of 184 companies that offer moving services in the Oklahoma area.
From these 184 companies, we analyzed a total of 29,867 reviews dating all the way back to July 2008.
We also reviewed a total of 16 state and federal moving licenses from these 184 companies and 534 different 3rd party review and social profiles.
Each of the ~29,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 68,088 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 1,191 Arkoma moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oklahoma moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
