Roger Ward North American Moving & Storage Review
Looking to hire Roger Ward North American Moving & Storage? See our detailed 11-point review based on our independent analysis of Roger Ward North American Moving & Storage, 10 other Bismarck moving companies, and 52 moving companies in North Dakota.
Key Takeaways:
- Roger Ward North American Moving & Storage is the Top 10 Movers in Bismarck, ND
- Overall rating: 6.64 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Because moving can be a real hassle, Roger Ward North American Moving & Storage is committed to providing comprehensive moving solutions to make your life easier. Whether you’re looking for residential or commercial relocation services, need military move assistance, or just want some household or business storage space, this company has got you covered. Roger Ward’s services include packing and unpacking, transportation, furniture assembly, boxes and packaging materials, and even boat and automobile shipping. Roger Ward North American Moving & Storage is an agent for North American Van Lines, one of the largest international movers in the country, which means customers have access to all of its resources. This Minot-based moving company offers free estimates on every move, so you can feel confident about your decision to hire this professional team. If you're evaluating Minot, ND moving services, remember to consider all options.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Roger Ward North American Moving & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.37 | ↓ -11.5% | 9 | 3 | 75.0% | |
| Punctuality | 7.64 | ↓ -4.5% | 2 | 0 | 100.0% | |
| Affordability | 6.70 | ↓ -11.7% | 1 | 0 | 100.0% | |
| Communication | 6.41 | ↓ -13.8% | 2 | 1 | 66.7% | |
| Stick to Prices | 3.43 | ↓ -42.4% | 0 | 1 | 0.0% | |
| Speed | 7.18 | ↓ -15.3% | 3 | 1 | 75.0% | |
| Friendliness | 8.68 | ↓ -0.9% | 6 | 0 | 100.0% | |
| Will Hire Again | 7.00 | ↓ -13.3% | 7 | 3 | 70.0% | |
| Professionalism | 6.54 | ↓ -20.2% | 3 | 2 | 60.0% | |
| Conflict Handling | 5.22 | ↑ 28.4% | 1 | 0 | 100.0% | |
| Precision & Care | 6.91 | ↓ -12.8% | 4 | 2 | 66.7% |
Recent Roger Ward North American Moving & Storage Reviews
Quality - 7.37/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.64/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.70/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.41/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.43/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.18/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.68/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.00/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.54/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 5.22/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.91/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Roger Ward North American Moving & Storage
- Packing
- Transportation
- Storage
- Interstate Move (from one state to another)
- Intrastate Move (within North Dakota)
- Local Move (across town or around the corner)
- Transporting cars/boats
- Providing boxes and packing materials
- Unpacking and assembly
- Basic services with local household movers
Licenses
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Detailed Customer Insights
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Awards
Contact Roger Ward North American Moving & Storage
- 515 46th Ave NW, Minot, ND, 58703
- (701) 852-3614
- https://www.rogerwardmovingandstorage.com/
Follow Roger Ward North American Moving & Storage:
How we ranked the top North Dakota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Dakota.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Dakota:
Our original review-based ranking algorithm
We started with a total of 52 companies that offer moving services in the North Dakota area.
From these 52 companies, we analyzed a total of 3,334 reviews dating all the way back to July 2012.
We also reviewed a total of 2 state and federal moving licenses from these 52 companies and 150 different 3rd party review and social profiles.
Each of the ~3,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 7,390 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 845 Bismarck moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Dakota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
