Brightleaf Moving Co. Review
Looking to hire Brightleaf Moving Co.? See our detailed 11-point review based on our independent analysis of Brightleaf Moving Co., 91 other Durham moving companies, and 664 moving companies in North Carolina.
Brightleaf Moving Co. has an overall score of 9.51 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 99.84% of all movers in North Carolina and the top 98.87% of moving companies nationwide. They score better than 662 movers in North Carolina.
Key Takeaways:
- Brightleaf Moving Co. is the Top 3 Movers in Durham, NC
- Overall rating: 9.51 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Brightleaf Moving Co. is a locally-owned residential and commercial moving company based in Durham, North Carolina, offering local and long-distance services. The company prides itself on hard work, communication, and integrity, ensuring a pleasant moving experience for clients. Services provided by Brightleaf Moving include residential moving, commercial moving, and professional packing. For interested clients, you can check out the list of other reputable Durham, NC moving services provided in the area. Owner and Managing Partner, Ryan King, has a successful track record in the moving industry, having previously worked as a General Manager at Hornet Moving in Charlotte and established Dogwood Moving Co. in Raleigh, which became the highest-rated moving company in the city.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Brightleaf Moving Co. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.86 | ↑ 18.4% | 171 | 0 | 100.0% | |
| Punctuality | 9.81 | ↑ 22.7% | 54 | 0 | 100.0% | |
| Affordability | 9.58 | ↑ 26.2% | 27 | 0 | 100.0% | |
| Communication | 9.79 | ↑ 31.6% | 65 | 0 | 100.0% | |
| Stick to Prices | 8.66 | ↑ 45.4% | 5 | 0 | 100.0% | |
| Speed | 9.88 | ↑ 16.6% | 73 | 0 | 100.0% | |
| Friendliness | 9.88 | ↑ 12.8% | 101 | 0 | 100.0% | |
| Will Hire Again | 9.86 | ↑ 22.0% | 175 | 0 | 100.0% | |
| Professionalism | 9.88 | ↑ 20.5% | 119 | 0 | 100.0% | |
| Conflict Handling | 7.67 | ↑ 88.7% | 3 | 0 | 100.0% | |
| Precision & Care | 9.80 | ↑ 23.6% | 77 | 0 | 100.0% |
Recent Brightleaf Moving Co. Reviews
Quality - 9.86/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.81/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.58/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.79/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.66/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.88/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.88/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.86/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.88/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.67/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.80/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Brightleaf Moving Co.
- Local moving
- Long-distance moving
- Residential moving
- Commercial moving
- Professional packing
- Last-minute bookings
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/01/25)- USDOT: 3838853
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
4
Registered Drivers
2/04/25
Most Recent USDOT Update
50,000
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Brightleaf Moving Co.'s customer reviews:
3 hrs
Local Move Duration
based on 10 reviews
Error. Please try again later.
Awards
Contact Brightleaf Moving Co.
- 1800 Williamsburg Rd Apt 13L, Durham, NC, 27707
- (984) 837-6509
- https://www.brightleafmoving.com/
Follow Brightleaf Moving Co.:
How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 664 companies that offer moving services in the North Carolina area.
From these 664 companies, we analyzed a total of 103,277 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 664 companies and 2,006 different 3rd party review and social profiles.
Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 262,554 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 45,104 Durham moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
