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Gentle Giant Moving Company Review

Top 3 Movers in Charlotte, NCUpdated Jun 19, 2025
Gentle Giant Moving Company featured image

Looking to hire Gentle Giant Moving Company? See our detailed 11-point review based on our independent analysis of Gentle Giant Moving Company, 101 other Charlotte moving companies, and 664 moving companies in North Carolina.

Gentle Giant Moving Company has an overall score of 9.43 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 98.41% of all movers in North Carolina and the top 97.9% of moving companies nationwide. They score better than 652 movers in North Carolina.

Key Takeaways:

  • Gentle Giant Moving Company is the Top 3 Movers in Charlotte, NC
  • Overall rating: 9.43 out of 10
  • Highest 11-point rating category: Speed
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Gentle Giant Moving Company was founded in 1980, and today has locations across the US, including one in North Carolina. Serving the entire Charlotte area, Gentle Giant provides both local and long-distance moves, in addition to a wide variety of specialty services. Among other services, Gentle Giant is notable for its crane moving service, its Top Box packing supplies brand, and its 100% Crew Guarantee. With a strong focus on customer service and technical training, Gentle Giant Moving Company has received positive reviews from many Charlotte, NC residents over the past 40 years.

Our Research

  • Analyzed 408 total reviews
  • Reviewed 5 social profiles and review listings
  • Checked for license verification at NCUC & FMCSA
  • Crunched 1,546 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.79↑ 17.6%289498.6%
Punctuality9.79↑ 22.4%87198.9%
Affordability8.67↑ 14.2%35392.1%
Communication9.29↑ 24.9%91891.9%
Stick to Prices9.16↑ 53.8%24196.0%
Speed9.91↑ 17.0%1350100.0%
Friendliness9.83↑ 12.2%199398.5%
Will Hire Again9.68↑ 19.9%285996.9%
Professionalism9.75↑ 19.0%189497.9%
Conflict Handling8.00↑ 96.8%11378.6%
Precision & Care9.83↑ 24.0%164199.4%

Recent Gentle Giant Moving Company Reviews

Quality - 9.79/10

Overall quality of the service provided on moving day.

Recent Customer Praises
worked diligently and went above and beyond
The BEST experience x 2!
very pleased with the move
They did an excellent job
they are courteous, knowledgeable and careful
Recent Customer Complaints
Overall Review Distribution
Positive
289 (98.6%)
Negative
4 (1.4%)

Additional Details

Moving Services Offered by Gentle Giant Moving Company

  • Local Moving Services
  • Long Distance Moving Services
  • Commercial Moving Services
  • Packing & Unpacking Services
  • Moving Box Delivery
  • Piano Moving Services
  • White Glove Moving Services
  • Craning & Specialty Moving Services
  • Storage Facilities
  • Hourly Moving Services

Awards

Gentle Giant Moving Company Rating Image 2025 award
Top 3 Movers in Charlotte, NC 2024 award
Top 10 Movers in Charlotte, NC 2023 award
Top 10 Movers in Charlotte, NC 2022 award
Top 10 Movers in Charlotte, NC 2021 award

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How we ranked the top North Carolina movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.

Rating Methodology

Here's the methodology we used to come up with the best movers in North Carolina:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 664 companies that offer moving services in the North Carolina area.

From these 664 companies, we analyzed a total of 103,298 reviews dating all the way back to October 2007.

We also reviewed a total of 118 state and federal moving licenses from these 664 companies and 2,006 different 3rd party review and social profiles.

Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 262,554 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 43,623 Charlotte moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.39/10 avg in North Carolina from 50,616 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.07/10 avg in North Carolina from 17,266 reviews

Affordability

How affordable was the moving service?

7.65/10 avg in North Carolina from 10,207 reviews

Communication

Responsiveness before, during, and after the move.

7.57/10 avg in North Carolina from 19,406 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.83/10 avg in North Carolina from 5,208 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.52/10 avg in North Carolina from 18,817 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.82/10 avg in North Carolina from 29,730 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.15/10 avg in North Carolina from 51,620 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.28/10 avg in North Carolina from 30,096 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.21/10 avg in North Carolina from 4,885 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.96/10 avg in North Carolina from 22,751 reviews