Gentle Giant Moving Company was founded in 1980, and today has locations across the US, including one in North Carolina. Serving the entire Charlotte area, Gentle Giant provides both local and long-distance moves, in addition to a wide variety of specialty services. Among other services, Gentle Giant is notable for its crane moving service, its Top Box packing supplies brand, and its 100% Crew Guarantee. With a strong focus on customer service and technical training, Gentle Giant Moving Company has received positive reviews from many Charlotte, NC residents over the past 40 years.
Gentle Giant Moving Company
Ranked Top 3 Best Movers in Charlotte, NC
Exceptional
based on 1546+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: High Point, Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, Indian TrailShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Packing & Unpacking Services
- Moving Box Delivery
- Piano Moving Services
- White Glove Moving Services
- Craning & Specialty Moving Services
- Storage Facilities
- Hourly Moving Services
Awards
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Customer Reviews of Gentle Giant Moving Company
We analyzed and organized the customer reviews of Gentle Giant Moving Company in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.79/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“The BEST experience x 2!”
“worked diligently and went above and beyond”
“very pleased with the move”
“They did an excellent job”
2. Punctuality
9.79/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the movers arrive on time”
“crew arrived right on time as estimated”
“On time arrival”
“they called beforehand to let me know when they would arrive”
3. Affordability
8.67/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“move completed under the estimated budget”
“worth every penny implies affordability”
“very affordable”
“the price was fair”
4. Communication
9.29/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“She was great to work with”
“really did cater to our needs implies great communication”
“Excel in customer service and responsiveness”
“received call before move day and on move day for logistics”
5. Stick to Prices
9.16/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“managed the move under the estimated budget”
“price came in as estimated”
“Billing was spot on the original estimate”
“came in under the original estimate”
6. Speed
9.91/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“eager to get the job done quickly”
“guys were fast”
“Were great and efficient movers”
“extremely efficient implies a speedy move”
7. Friendliness
9.83/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“The 2 gentlemen were so polite”
“crew were friendly”
“Awesome to work with and watch work”
“they are courteous”
8. Will Hire Again
9.68/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend!”
“thankful for their hard work and would hire again”
“no hesitation to recommend”
“Would be my first request for movers”
9. Professionalism
9.75/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“not just order takers, but thoughtful and creative”
“crew were professional”
“were awesome decorators and putter back together-ers”
“The crew was professional and hard-working.”
10. Conflict Handling
8/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“working on getting scratched items fixed”
“willing to please with the items placements”
“team responded with a sense of urgency”
“pivoted with ease and ensured satisfaction”
11. Precision & Care
9.83/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“They were meticulous with care and attention to furniture, walls, doors, etc.”
“extremely careful with the items”
“handle your belongings with care”
“They were careful with all handled items and nothing was damaged.”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Rachel, 2 gentlemen | Excellent with helping plan and estimate, polite and efficient handling of move. |
| Christian Fleetwood, Matthew Teofrio | Were awesome to work with and great movers |
| Talon, Richard, Joe, Thomas, Matthew | crew members were praised for professionalism and politeness |
| Joe, Andy, Mike, Rytis, Houston, Paul | huge shout out to crew members |
| Michael C.,Alen G.,Michael V. | Great job and excellent customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
3827 Barringer Dr, Charlotte, NC, 28217
(704) 376-2338
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