Chieftain Van Lines Review
Looking to hire Chieftain Van Lines? See our detailed 11-point review based on our independent analysis of Chieftain Van Lines, 45 other Omaha moving companies, and 95 moving companies in Nebraska.
Key Takeaways:
- Overall rating: 6.47 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Chieftain Van Lines is a family-owned moving company founded in 1941, serving local and long-distance moves from its base in Ralston. With four generations of experience, the company prides itself on being reliable, providing outstanding service, and being A+ rated by the Better Business Bureau. As a woman-owned business, Chieftain Van Lines offers a fresh perspective on the moving process, focusing on personalized service and treating customers like family. In addition to moving services, they also offer a secure, modern 60,000-square-foot storage facility to accommodate clients' needs during the moving process. If you're interested in exploring more about moving services in Omaha, NE, feel free to visit our main page.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Chieftain Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.93 | ↓ -4.8% | 25 | 7 | 78.1% | |
| Punctuality | 7.96 | ↓ -0.4% | 4 | 1 | 80.0% | |
| Affordability | 7.57 | ↓ -0.2% | 3 | 0 | 100.0% | |
| Communication | 6.61 | ↓ -11.2% | 8 | 5 | 61.5% | |
| Stick to Prices | 3.10 | ↓ -47.9% | 0 | 2 | 0.0% | |
| Speed | 6.60 | ↓ -22.1% | 4 | 4 | 50.0% | |
| Friendliness | 8.19 | ↓ -6.5% | 13 | 3 | 81.3% | |
| Will Hire Again | 7.49 | ↓ -7.3% | 24 | 9 | 72.7% | |
| Professionalism | 7.51 | ↓ -8.4% | 15 | 6 | 71.4% | |
| Conflict Handling | 1.52 | ↓ -62.6% | 0 | 6 | 0.0% | |
| Precision & Care | 6.68 | ↓ -15.8% | 10 | 7 | 58.8% |
Recent Chieftain Van Lines Reviews
Quality - 7.93/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.96/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.57/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.61/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.10/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 6.60/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.19/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.49/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.51/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.52/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.68/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Chieftain Van Lines
- Long Distance Relocation
- Local Moves
- Storage Services
- Secure Storage
- Dependable Moving Services
- Expert Packers and Drivers
- Affordable Storage
- Modern Storage Facility
- Pack and Move Services
- Corporate Moving Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/24/25)- USDOT: 73670
- MC: 74169
- ENTITY TYPE: Carrier
12
Registered Trucks, Tractors, or Vans
11
Registered Drivers
9/27/23
Most Recent USDOT Update
271,000
Annual Interstate Miles (2022)
Detailed Customer Insights
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Awards
Contact Chieftain Van Lines
- 7201 Main St, Ralston, NE, 68127
- (402) 331-4021
- https://www.chieftainvanlines.com/
Follow Chieftain Van Lines:
How we ranked the top Nebraska movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nebraska.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nebraska:
Our original review-based ranking algorithm
We started with a total of 95 companies that offer moving services in the Nebraska area.
From these 95 companies, we analyzed a total of 17,843 reviews dating all the way back to January 2009.
We also reviewed a total of 7 state and federal moving licenses from these 95 companies and 300 different 3rd party review and social profiles.
Each of the ~17,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 48,775 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 7,916 Omaha moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nebraska moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
