U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 60 other Gretna moving companies, and 125 moving companies in Nebraska.
Key Takeaways:
- Overall rating: 6.80 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, a well-established American moving company, has been in operation since 1945. The company is based in Phoenix, Arizona, and offers services nationwide across the US and Canada. As part of their wide-ranging services, U-Haul provides moving truck and trailer rentals, self-storage units, and other services such as moving boxes, packing supplies, LPG (propane) refill, trailer hitch and wiring installation, and storage container rentals. Individuals searching for movers in Waterloo, NE might consider such diverse range of services. The company was founded by Leonard Shoen and Anna Mary Carty Shoen, who identified a need for one-way, nationwide do-it-yourself moving equipment rental. They have since grown to maintain the largest rental fleet in the industry.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.15 | ↓ -13.8% | 1 | 0 | 100.0% | |
| Punctuality | 7.34 | ↓ -8.2% | 1 | 0 | 100.0% | |
| Communication | 6.97 | ↓ -6.8% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.95 | ↓ -13.9% | 1 | 0 | 100.0% | |
| Professionalism | 7.32 | ↓ -10.7% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.15/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.34/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.97/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.95/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.32/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Truck Rentals
- Trailer Rentals
- Self-Storage Units
- Moving Boxes
- Packing Supplies
- LPG (Propane) Refill
- Trailer Hitch and Wiring Installation
- Storage Container Rentals
- Moving Helpers/ Labor Assistance
- Truck Share 24/7 service
Licenses
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Detailed Customer Insights
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Contact U-Box at U-Haul
- 5808 S 144th St, Omaha, NE, 68137
- (402) 596-9771
- https://www.uhaul.com/Locations/UBox-Containers-near-Omaha-NE-68137/730072/
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How we ranked the top Nebraska movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nebraska.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nebraska:
Our original review-based ranking algorithm
We started with a total of 125 companies that offer moving services in the Nebraska area.
From these 125 companies, we analyzed a total of 26,217 reviews dating all the way back to January 2009.
We also reviewed a total of 6 state and federal moving licenses from these 125 companies and 298 different 3rd party review and social profiles.
Each of the ~26,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 52,804 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,945 Gretna moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nebraska moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
