U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 5 other Grand Island moving companies, and 123 moving companies in Nebraska.
Key Takeaways:
- U-Pack is the Top 10 Movers in Grand Island, NE
- Overall rating: 7.04 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Founded in 1997, U-Pack is a reputable moving company headquartered in Fort Smith, Arkansas. Specializing in long distance, door-to-door moves, they cater to residences of all sizes. With a quick and convenient service that is not only budget-friendly but also adaptable to unique moving situations, U-Pack establishes itself as one of the preferred movers in Kenesaw, NE. The company's pricing includes fuel costs and is designed around only charging for the space on the equipment utilized, as opposed to a flat fee. Apart from standard relocations, U-Pack offers specialized services like military moves, senior moving, student moves, and other types of cross-country relocations. To ensure a seamless moving experience, their dedicated team of experienced consultants guarantees guidance through each step of the moving process.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.19 | ↓ -13.7% | 1 | 0 | 100.0% | |
| Punctuality | 7.33 | ↓ -8.4% | 1 | 0 | 100.0% | |
| Communication | 6.95 | ↓ -7.1% | 1 | 0 | 100.0% | |
| Speed | 7.64 | ↓ -9.5% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.97 | ↓ -13.8% | 1 | 0 | 100.0% | |
| Professionalism | 7.32 | ↓ -10.8% | 1 | 0 | 100.0% | |
| Precision & Care | 7.24 | ↓ -9.4% | 1 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.19/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.33/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.95/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.97/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.32/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.24/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
Licenses
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Detailed Customer Insights
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Awards
Contact U-Pack
- 1706 E 4th St, Grand Island, NE, 68801
- +1 844-611-4582
- https://www.upack.com/moving-companies/nebraska/grand-island
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How we ranked the top Nebraska movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nebraska.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nebraska:
Our original review-based ranking algorithm
We started with a total of 123 companies that offer moving services in the Nebraska area.
From these 123 companies, we analyzed a total of 25,231 reviews dating all the way back to January 2009.
We also reviewed a total of 7 state and federal moving licenses from these 123 companies and 313 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 52,669 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 3,060 Grand Island moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nebraska moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
