The Right Move Review
Looking to hire The Right Move? See our detailed 11-point review based on our independent analysis of The Right Move, 10 other Bozeman moving companies, and 59 moving companies in Montana.
The Right Move has an overall score of 8.77 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 89.66% of all movers in Montana and the top 83.31% of moving companies nationwide. They score better than 52 movers in Montana.
Key Takeaways:
- The Right Move is the Top 3 Movers in Bozeman, MT
- Overall rating: 8.77 out of 10
- Highest 11-point rating category: Precision & Care
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
The Right Move is a residential and commercial moving company based in Bozeman, MT. The company offers a variety of moving services, including local and long-distance moves as well as the delivery of bulky items like furniture and appliances. They specialize in handling specialty items such as pianos and gun safes. The Right Move is known for its exceptional customer service, with emphasis on punctuality, effective communication, meticulous planning and attentiveness to clients' instructions. As one of the movers in Bozeman, MT, the company operates seven days a week from 8:00 am to 8:00 pm, ensuring reliability and availability for clients' moving needs.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between The Right Move & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.36 | ↑ 12.4% | 29 | 0 | 100.0% | |
| Punctuality | 9.34 | ↑ 16.8% | 13 | 0 | 100.0% | |
| Affordability | 8.43 | ↑ 11.1% | 4 | 0 | 100.0% | |
| Communication | 9.14 | ↑ 22.9% | 13 | 0 | 100.0% | |
| Stick to Prices | 6.63 | ↑ 11.4% | 1 | 0 | 100.0% | |
| Speed | 9.26 | ↑ 9.3% | 9 | 0 | 100.0% | |
| Friendliness | 9.26 | ↑ 5.7% | 12 | 0 | 100.0% | |
| Will Hire Again | 9.30 | ↑ 15.2% | 29 | 0 | 100.0% | |
| Professionalism | 9.37 | ↑ 14.3% | 19 | 0 | 100.0% | |
| Conflict Handling | 7.00 | ↑ 72.1% | 2 | 0 | 100.0% | |
| Precision & Care | 9.41 | ↑ 18.7% | 18 | 0 | 100.0% |
Recent The Right Move Reviews
Quality - 9.36/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.34/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.43/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.63/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.26/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.26/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.30/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.37/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.00/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.41/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by The Right Move
- Residential moving services
- Commercial moving services
- Furniture delivery services
- Appliance delivery services
- Specialty item moving (including pianos and gun safes)
- Local moves
- Long-distance moves
- Office relocation services
- Residential move-in and move-out services
- Gun safe moving services
- Piano moving services
Licenses
We do not currently have license data to display for The Right Move
Detailed Customer Insights
Based on our analysis of The Right Move's customer reviews:
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Awards
How we ranked the top Montana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Montana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Montana:
Our original review-based ranking algorithm
We started with a total of 59 companies that offer moving services in the Montana area.
From these 59 companies, we analyzed a total of 4,964 reviews dating all the way back to March 2009.
We also reviewed a total of 0 state and federal moving licenses from these 59 companies and 157 different 3rd party review and social profiles.
Each of the ~4,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 10,341 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 1,965 Bozeman moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Montana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
