Aaron's Back Company Review
Looking to hire Aaron's Back Company? See our detailed 11-point review based on our independent analysis of Aaron's Back Company, 11 other Billings moving companies, and 58 moving companies in Montana.
Aaron's Back Company has an overall score of 8.88 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 93.1% of all movers in Montana and the top 86.09% of moving companies nationwide. They score better than 53 movers in Montana.
Key Takeaways:
- Aaron's Back Company is the Top 3 Movers in Billings, MT
- Overall rating: 8.88 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Get your move done quicker and more comfortably with one of the most reliable moving and labor companies in Billings, Montana. Aaron's Back Company is a family-owned and operated business that specializes in moving families from house to house without any fuss or hassle. Known to be experts among other Billings, MT movers, Aaron's Back Company will pack and wrap all your furniture before loading it onto the truck and transporting it to your new location. Its movers will also help with unloading, making sure that everything you need is where it should be even reassembling furniture as necessary. Its professional movers are fully equipped and trained to handle any specialty items that need to be relocated as well like antiques, pianos, gun safes, and hot tubs.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Aaron's Back Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.63 | ↑ 15.7% | 95 | 1 | 99.0% | |
| Punctuality | 9.50 | ↑ 18.8% | 23 | 0 | 100.0% | |
| Affordability | 9.34 | ↑ 23.2% | 20 | 0 | 100.0% | |
| Communication | 8.99 | ↑ 20.8% | 25 | 2 | 92.6% | |
| Stick to Prices | 7.32 | ↑ 23.0% | 3 | 0 | 100.0% | |
| Speed | 9.71 | ↑ 14.6% | 38 | 0 | 100.0% | |
| Friendliness | 9.54 | ↑ 8.8% | 47 | 1 | 97.9% | |
| Will Hire Again | 9.51 | ↑ 17.7% | 87 | 2 | 97.8% | |
| Professionalism | 9.49 | ↑ 15.7% | 47 | 1 | 97.9% | |
| Conflict Handling | 5.34 | ↑ 31.2% | 2 | 2 | 50.0% | |
| Precision & Care | 9.27 | ↑ 16.9% | 30 | 2 | 93.8% |
Recent Aaron's Back Company Reviews
Quality - 9.63/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.50/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.34/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.99/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.32/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.71/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.54/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.51/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.49/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.34/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.27/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Aaron's Back Company
- Basic Labor Services
- Antiques/Specialty Items
- Gun Safes
- Residential
- Commercial Services
- Long/Local Distance
- Hot Tubs
- Pianos
- Complete Packing Service
Licenses
We do not currently have license data to display for Aaron's Back Company
Detailed Customer Insights
Based on our analysis of Aaron's Back Company's customer reviews:
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Awards
Contact Aaron's Back Company
- 2961 Custer Ave, Billings, MT, 59102
- (406) 670-4045
- https://www.aaronsback.com/
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How we ranked the top Montana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Montana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Montana:
Our original review-based ranking algorithm
We started with a total of 58 companies that offer moving services in the Montana area.
From these 58 companies, we analyzed a total of 4,962 reviews dating all the way back to March 2009.
We also reviewed a total of 0 state and federal moving licenses from these 58 companies and 156 different 3rd party review and social profiles.
Each of the ~4,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 10,341 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,024 Billings moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Montana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
