Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 33 other Hallsville moving companies, and 354 moving companies in Missouri.
Key Takeaways:
- Overall rating: 3.35 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, headquartered in Phoenix, AZ, started in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen. Founded out of necessity for accessible one-way trailer rentals post-World War II, U-Haul has grown into North America's largest do-it-yourself moving and self-storage operator. The company provides a wide variety of services including truck and trailer rentals, self-storage, moving supplies, U-Box containers, trailer hitches, and propane services across the U.S. and Canada. U-Haul distinguishes itself with a network of over 20,000 neighborhood dealers, a commitment to sustainability, and an innovatively large fleet available 24/7 via Truck Share. With 75 years of expertise, U-Haul continues to offer solutions tailored toward do-it-yourself movers, emphasizing mobility and convenience. The supplied "Website Information" was useful in providing extensive background and details about the company's evolution, service history, and current operations.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Affordability | 4.54 | ↓ -40.0% | 0 | 1 | 0.0% | |
| Communication | 5.52 | ↓ -25.6% | 0 | 1 | 0.0% | |
| Stick to Prices | 3.07 | ↓ -48.4% | 0 | 1 | 0.0% | |
| Conflict Handling | 2.03 | ↓ -50.2% | 0 | 1 | 0.0% |
Recent Truck Rental at U-Haul Reviews
Affordability - 4.54/10
How affordable was the moving service?
Overall Review Distribution
Communication - 5.52/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.07/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Conflict Handling - 2.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing Services
- Storage Services
- Commercial Moving
- Appliance Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Hallsville, MO, 65255
- (573) 449-3094
- https://www.uhaul.com/Locations/Truck-Rentals-near-Columbia-MO-65203/735066/
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How we ranked the top Missouri movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Missouri.
Rating Methodology
Here's the methodology we used to come up with the best movers in Missouri:
Our original review-based ranking algorithm
We started with a total of 354 companies that offer moving services in the Missouri area.
From these 354 companies, we analyzed a total of 54,582 reviews dating all the way back to December 2007.
We also reviewed a total of 8 state and federal moving licenses from these 354 companies and 1,019 different 3rd party review and social profiles.
Each of the ~54,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 129,361 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,801 Hallsville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Missouri moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
