Premier Relocations Review
Looking to hire Premier Relocations? See our detailed 11-point review based on our independent analysis of Premier Relocations, 71 other Detroit moving companies, and 406 moving companies in Michigan.
Key Takeaways:
- Overall rating: 6.66 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
With over a century of combined experience in the industry, Premier Relocations is a full-service moving company in Novi, Michigan. This firm offers a range of moving services to meet various needs, from corporate and commercial relocations to household moves. Its vast services cater to local, intrastate, interstate, and international moves, making it a favourite choice for those seeking movers in Grand Rapids, MI. They also provide full packing and unpacking services and offer secure warehouse facilities for those in need of short- or long-term storage. As a licensed and insured company, Premier Relocations places a heavy emphasis on customer satisfaction, consistently exceeding expectations with customized solutions, complete building and house protection, and guaranteed load dates and delivery spreads. The company holds an A-plus rating with the Better Business Bureau and is ProMover certified with the American Moving and Storage Association, further solidifying its reputation as a reliable and professional service provider. Moreover, Premier Relocations proudly stands as one of the leading Mayflower Transit agents in the United States. All major credit cards are accepted for payments.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Premier Relocations & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.58 | ↓ -8.9% | 58 | 20 | 74.4% | |
| Punctuality | 7.02 | ↓ -12.2% | 13 | 6 | 68.4% | |
| Affordability | 6.12 | ↓ -19.3% | 10 | 7 | 58.8% | |
| Communication | 7.12 | ↓ -4.3% | 35 | 14 | 71.4% | |
| Stick to Prices | 6.06 | ↑ 1.8% | 19 | 12 | 61.3% | |
| Speed | 7.57 | ↓ -10.7% | 16 | 6 | 72.7% | |
| Friendliness | 8.16 | ↓ -6.9% | 27 | 5 | 84.4% | |
| Will Hire Again | 6.99 | ↓ -13.5% | 60 | 26 | 69.8% | |
| Professionalism | 7.26 | ↓ -11.5% | 34 | 12 | 73.9% | |
| Conflict Handling | 3.57 | ↓ -12.2% | 9 | 18 | 33.3% | |
| Precision & Care | 5.78 | ↓ -27.1% | 20 | 16 | 55.6% |
Recent Premier Relocations Reviews
Quality - 7.58/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.02/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.12/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 7.12/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.06/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.57/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.16/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.99/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.26/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.57/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 5.78/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Premier Relocations
- Local moves
- Intrastate moves
- Interstate moves
- International moves
- Corporate relocations
- Commercial relocations
- Short-term storage
- Long-term storage
- Full packing services
- Unpacking services
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/10/25)- USDOT: 1150201
- ENTITY TYPE: Carrier
11
Registered Trucks, Tractors, or Vans
8
Registered Drivers
4/09/24
Most Recent USDOT Update
115,236
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Premier Relocations's customer reviews:
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Awards
Contact Premier Relocations
- 45200 Grand River Ave, Novi, MI, 48375
- (248) 344-1144
- https://premier-mayflower.com/
Follow Premier Relocations:
How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:
Our original review-based ranking algorithm
We started with a total of 406 companies that offer moving services in the Michigan area.
From these 406 companies, we analyzed a total of 49,445 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 406 companies and 1,355 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 21,078 Detroit moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
