MASS Movers is a leading moving company in Lansing, MI. Established in 2016, this family-owned and operated business specializes in creating smooth moving experiences for residential and commercial customers. MASS Movers’ services can fall in line with the excellent moving services in Grand Rapids, MI. The company’s services are designed to meet your timeframe, budget, and unique needs. Its team of licensed professionals can pack and unpack, move large items, and help small and medium businesses relocate. This company can help you get there no matter where you're going. Whether you’re moving out of state or around the corner, it will make your relocation seamless for your family or employees. MASS Movers is proud to be a recipient of the Angi Super Service Award, which it won for its hard work, dedication, and diligence. Excellence is its standard. It constantly strives to find new ways to improve its services and make sure that its customers are satisfied.
MASS Movers
Ranked Top 10 Best Movers in Grand Rapids, MI
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About MASS Movers
Additional Cities Served: Ann Arbor, Lansing, Troy, Wyoming, Battle Creek, East Lansing, PortageShow More >
Moving Services
- Packing Service
- Large Item Moving
- Small to Medium Business Moving
- Long Distance Moving
- Local Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of MASS Movers
We analyzed and organized the customer reviews of MASS Movers in Grand Rapids, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for MASS Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“exceeded my expectation”
“great work by movers”
“Absolutely fantastic service”
“Careful and efficient work speaks to high quality ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Josh and LJ were right on time”
“the movers arrived on time”
“needed an emergency last minute move and they made it happen”
“Chris was on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricing was very reasonable”
“wasn't expecting the total”
“their prices beat everyone else’s”
“final cost came in lower than the original quote”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“good communication”
“Chris was very communicative during the entire process”
“very communicative all the way along”
“company was communicative and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had to pay for items the movers kept”
“quote was exactly what was given”
“Final number was lower than the quote”
“final cost came in lower than the original quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Efficient work implies speediness ”
“unload was super fast compared to the loading”
“fast and efficient move”
“extremely efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was pleasant”
“they are friendly”
“Mentioned they are friendly ”
“really nice to be around”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“5 stars with no doubt”
“recommend this company and would hire again”
“would definitely hire again”
“Would hire again based on positive experience ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and polite”
“worked hard”
“Great job guys”
“Josh, LJ, and Shevonte were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Josh even fixed a broken piece of furniture”
“corrected a billing error after payment”
“fully willing to dump our old couch after the job”
“Denied the cancellation instead of resolving”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“zero damage”
“Handled items with care ensuring no damage ”
“Crew took great care”
“careful with items”
Customer Insights
Local Move Duration: 2.75 hours from 4 reviews
Great Crew Members
| Josh, LJ | Josh and LJ did an excellent job |
| Chris | Chris was very communicative and respectful |
| Josh,LJ,Shevonte | did an amazing job moving and were kind, courteous |
| Chris | responsive and on time |
| Chris | Chris mentioned specifically with thanks |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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