Big Lake Movers is a professional full-service residential and commercial moving company serving Western Michigan. Founded a decade ago, the locally-owned and operated business has three locations, including one in Grand Rapids, MI that offers efficient relocation services across the Wolverine State. In addition to being fully licensed and insured, it prides itself on hiring a highly-experienced and local crew who can navigate every corner and street, ensuring all your possessions are protected and delivered on-time to your new destination. With competitive rates, Big Lake Moves eases your worries and guides you through every step of the moving process.
Big Lake Movers
Ranked Top 3 Best Movers in Grand Rapids, MI

About Big Lake Movers
Additional Cities Served: Wyoming, Kentwood, Battle Creek, Muskegon, Holland, Allen Park, WalkerShow More >

Moving Services
- Residential Movers
- Commercial Movers
- Apartment Movers
- Moving Labor
- Local Moves
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Big Lake Movers
We analyzed and organized the customer reviews of Big Lake Movers in Grand Rapids, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big Lake Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“cannot recommend Big Lake movers enough”
“highly recommend Big Lake Movers”
“outstanding service during the move”
“used them multiple times and always professional”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Blue and Ray were punctual”
“Omar and Mari were prompt”
“Raymond and Imari were timely”
“The crew was punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Value is incredible”
“saved my wallet from having to replace my sofa”
“Good pricing”
“pricing was very competitive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very responsive”
“communicate well”
“understood instructions for piles immediately”
“crew was communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“The estimate was spot on”
“came in at less than their estimate”
“Paid less than the quoted price”
“came in below our quoted estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“impressed at how quickly they worked”
“they were quick”
“worked hard to get everything inside in a timely manner”
“accomplished everything very quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“professional, helpful, charismatic, respectful”
“professional, and respectful”
“Paul and Jeremiah were both kind and courteous”
“Great guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“cannot recommend Big Lake movers enough”
“used them multiple times”
“would make my first big move a breeze again”
“highly recommend for any type of move”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional”
“always professional”
“professional, and respectful”
“Omar and Mari were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“fit us into his schedule last minute”
“refused to respond or rectify the issue”
“owner promised to make things right but fell short”
“made move stress free”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“worked HARD and cared about our things”
“nothing broken during the move”
“took good care of our stuff”
“kind and gentle with all my antique furniture and belongings”
Customer Insights
Local Move Duration: 2.75 hours from 17 reviews
Great Crew Members
Mach, Nate, Omar, Paul, Jeremiah | BIG shout out to Mach and the movers |
Blue, Ray | handled the move professionally and respected my time |
J team | great pair and work extremely hard |
Omar, Mari | Omar and Mari were prompt and quick |
Amari, Blue | Amari and Blue did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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