Ace Relocation Systems, Inc.

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About Ace Relocation Systems, Inc.

Ace Relocation Systems, Inc. is one of the most trusted moving companies in the Washington DC area. Located in Upper Marlboro, MD, it has been moving families and businesses for over 36 years. This expertise makes Ace Relocation Systems a reliable choice among other movers in Washington DC, DC. It will take care of everything; from packing up your belongings to the final unpacking at your new destination. Rest assured, your belongings are in good hands with Ace Relocation Systems. It even provides sensor-protected, 50,000 square-foot warehouse facilities for any storage needs you may have. With a thousand-strong workforce of movers, drivers, and other staff, Ace Relocation Systems efficiently operates from its ten offices and warehouse locations across the US, handling over 20,000 domestic and international relocations annually.

Moving Services

  • International Moving Services
  • Residential Moving Services
  • Vehicle Shipping Services
  • Global Coverage Moving Services
  • Long-Distance Moving Services
  • Local Destination-Specific Moving Services
  • Short-Term Storage Services
  • Long-Term Storage Services
  • Business Logistics Moving Services
  • Employee Relocation Services

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Customer Reviews of Ace Relocation Systems, Inc.

We analyzed and organized the customer reviews of Ace Relocation Systems, Inc. in Washington DC, DC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ace Relocation Systems, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.78/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

could not have asked for a better moving experience

service was outstanding and highly recommend them

great move from start to finish

pleased with Weleski Transfer's service

2. Punctuality

6.27/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

team arrived promptly

Scott and guys arrived right on time

showed up late

they didn't show up as scheduled

3. Affordability

5.71/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

provided all costs upfront, no surprise charges

quote went off by over 12k above original

They are pricey

not the least expensive option

4. Communication

6.51/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

able to communicate directly throughout the whole move

impressed with their clear communication

coordinator could have been more communicative

did not follow contact instructions

5. Stick to Prices

5.6/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

no surprise charges during or after the move

resolved a minor billing issue promptly

overcharged by $807, did not stick to quoted price

quote was highly-comprehensive but still exceeded by 12k

6. Speed

7.34/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

packed us out in record time

navigated difficult stairs and streets efficiently

the move was completed quickly

team was very efficient and fast

7. Friendliness

7.64/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

crew were so professional

team was friendly and accommodating

they were very courteous

did not care about anything or anyone

8. Will Hire Again

7.19/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

cannot recommend them enough

would highly recommend them

would hire again

recommend this company and would hire again

9. Professionalism

7.56/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew were so professional

impressed with their professionalism

everyone was professional

unprofessional in handling items and communication

10. Conflict Handling

4/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

accommodate a move-in date change

offered unpacking service instead of a refund

resolved a minor billing issue promptly

no willingness to rectify overcharge issue after months

11. Precision & Care

7.44/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

great deal of care with our things

handled my belongings with care

kept working hard but carefully

damaged multiple items including a dresser

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Customer Insights

Cost: $ 5404.00 from 3 historical data points


Local Move Duration: 6 hours from 3 reviews

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Great Crew Members

Matt M.MJ was amazing and ensured great communication
ScottScott and crew kept working hard but carefully, very courteous
Christian, HeinoChristian coordinated move efficiently, Heino showed kindness
Phil, NatashaPhil assessed space and gave accurate quote, Natasha attentive
TerryTerry the driver made this a great experience
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Ace Relocation Systems, Inc.

Location
400 Commerce Dr, Upper Marlboro, MD, 20774
Phone
(301) 867-0400
Link
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