Artisan Movers Review
Looking to hire Artisan Movers? See our detailed 11-point review based on our independent analysis of Artisan Movers, 87 other Washington moving companies, and 87 moving companies in DC.
Artisan Movers has an overall score of 8.84 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 86.18% of all movers in DC and the top 85.06% of moving companies nationwide. They score better than 364 movers in DC.
Key Takeaways:
- Overall rating: 8.84 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Artisan Movers is a professional moving company in Rockville that serves all of Maryland, Northern Virginia, and Washington, D.C. This BBB-accredited business is a certified ProMover with the American Moving and Storage Association and holds an A+ rating from Angie’s List. Artisan Movers’ goal is always to provide customers with quality service at a competitive price. It offers same-day service for local and long-distance moves, as well as packing services, moving supplies, and climate-controlled storage units for short and long-term use. Its movers are punctual, professional, and reliable – they are always here for you, whether you need help planning your move or just need someone to answer your questions along the way. Artisan Movers has five-star reviews on Google and Yelp. It is partnered with Move for Hunger and St. Jude Children’s Research Hospital.
Our Research
- Analyzed 322 total reviews
- Reviewed 6 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 925 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Artisan Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.39 | ↑ 13.1% | 159 | 9 | 94.6% | |
| Punctuality | 9.40 | ↑ 17.8% | 71 | 4 | 94.7% | |
| Affordability | 9.01 | ↑ 18.9% | 38 | 2 | 95.0% | |
| Communication | 8.95 | ↑ 20.5% | 63 | 7 | 90.0% | |
| Stick to Prices | 7.87 | ↑ 32.0% | 17 | 5 | 77.3% | |
| Speed | 9.41 | ↑ 11.5% | 67 | 4 | 94.4% | |
| Friendliness | 9.73 | ↑ 11.4% | 79 | 1 | 98.8% | |
| Will Hire Again | 9.19 | ↑ 14.2% | 156 | 12 | 92.9% | |
| Professionalism | 9.59 | ↑ 17.3% | 103 | 3 | 97.2% | |
| Conflict Handling | 5.50 | ↑ 35.2% | 7 | 7 | 50.0% | |
| Precision & Care | 9.22 | ↑ 16.4% | 103 | 8 | 92.8% |
Recent Artisan Movers Reviews
Quality - 9.39/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.40/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.01/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.95/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.87/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.41/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.73/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.19/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.59/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.50/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.22/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Artisan Movers
- Local Moving
- Long Distance Moving
- Commercial Moving
- Storage Options
- Packing/Unpacking
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/08/22)- USDOT: 2957382
- MC: 2689
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
5
Registered Drivers
6/20/22
Most Recent USDOT Update
84,072
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Artisan Movers's customer reviews:
5 hrs
Local Move Duration
based on 6 reviews
2 days
Interstate Move Duration
based on 6 reviews
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Awards
Contact Artisan Movers
- 6219 Executive Blvd, Rockville, MD, 20852
- (240) 600-0998
- https://www.artisanmovers.com/
Follow Artisan Movers:
How we ranked the top DC movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in DC.
Rating Methodology
Here's the methodology we used to come up with the best movers in DC:
Our original review-based ranking algorithm
We started with a total of 87 companies that offer moving services in the DC area.
From these 87 companies, we analyzed a total of 27,022 reviews dating all the way back to March 2008.
We also reviewed a total of 5 state and federal moving licenses from these 87 companies and 381 different 3rd party review and social profiles.
Each of the ~27,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 94,597 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,699 Washington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every DC moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
