U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 138 other Edmonston moving companies, and 455 moving companies in Maryland.
Key Takeaways:
- Overall rating: 5.44 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945, has grown to become North America's largest self-storage provider and a leader in DIY moving solutions. Based in Phoenix, AZ, U-Haul offers a range of services including truck rentals, storage units, and moving supplies, as well as unique U-Box containers for worldwide shipping. Notably, U-Haul is the biggest installer of permanent trailer hitches in the automotive aftermarket. Pioneered by Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, the company revolutionized the moving industry by offering one-way equipment rentals. Today, U-Haul operates a vast network of neighborhood dealers, enhancing community-based access to moving resources while continuing a legacy of innovation in mobility and storage solutions.
Our Research
- Analyzed 5 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 9 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.48 | ↓ -21.8% | 0 | 1 | 0.0% | |
| Punctuality | 5.65 | ↓ -29.2% | 0 | 1 | 0.0% | |
| Affordability | 5.02 | ↓ -33.7% | 0 | 1 | 0.0% | |
| Communication | 5.29 | ↓ -28.8% | 0 | 1 | 0.0% | |
| Stick to Prices | 3.49 | ↓ -41.5% | 0 | 1 | 0.0% | |
| Friendliness | 6.57 | ↓ -24.8% | 0 | 1 | 0.0% | |
| Will Hire Again | 5.95 | ↓ -26.0% | 0 | 2 | 0.0% | |
| Professionalism | 6.21 | ↓ -24.0% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Quality - 6.48/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 5.65/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 5.02/10
How affordable was the moving service?
Overall Review Distribution
Communication - 5.29/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.49/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 6.57/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 5.95/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 6.21/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Furniture Moving
- Packing Services
- Storage Services
- Commercial Moving
- Local Moving
- Long-Distance Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428414
- MC: 881318
- ENTITY TYPE: Carrier
29
Registered Trucks, Tractors, or Vans
71
Registered Drivers
4/07/25
Most Recent USDOT Update
641,500
Annual Interstate Miles (2024)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Edmonston, MD, 20781
- (301) 270-6400
- https://www.uhaul.com/Locations/UBox-Containers-near-Takoma-Park-MD-20912/819070/
Follow U-Box at U-Haul:
How we ranked the top Maryland movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.
Rating Methodology
Here's the methodology we used to come up with the best movers in Maryland:
Our original review-based ranking algorithm
We started with a total of 455 companies that offer moving services in the Maryland area.
From these 455 companies, we analyzed a total of 38,168 reviews dating all the way back to April 2007.
We also reviewed a total of 10 state and federal moving licenses from these 455 companies and 1,161 different 3rd party review and social profiles.
Each of the ~38,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 118,310 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 3,308 Edmonston moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
