North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 13 other Alexandria moving companies, and 235 moving companies in Louisiana.
Key Takeaways:
- Overall rating: 5.19 out of 10
- Highest 11-point rating category: Will Hire Again
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a well-established moving company, having been in the moving industry since 1933. With over 500 agent locations across the nation, the company provides local and long-distance moving services in Alexandria, LA, specializing in corporate relocation, long distance, and local household moving. North American Van Lines offers a variety of services, such as packing, loading, and transporting belongings, as well as disassembly and reassembly of furniture and other items. They also handle international moving services and provide 24-hour customer support. As a leader in the industry, the company has implemented many first-of-their kind technologies, including satellite tracking systems and interactive driving simulators for their drivers.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 5.23 | ↓ -30.0% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.64 | ↓ -17.9% | 1 | 0 | 100.0% |
Recent North American Van Lines Reviews
Communication - 5.23/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.64/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
Licenses
We do not currently have license data to display for North American Van Lines
Detailed Customer Insights
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Contact North American Van Lines
- 620 Elliott St # 100, Alexandria, LA, 71301
- (318) 269-5031
- https://www.northamerican.com/local/alexandria-la-moving-company
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How we ranked the top Louisiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Louisiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Louisiana:
Our original review-based ranking algorithm
We started with a total of 235 companies that offer moving services in the Louisiana area.
From these 235 companies, we analyzed a total of 30,263 reviews dating all the way back to April 2007.
We also reviewed a total of 28 state and federal moving licenses from these 235 companies and 585 different 3rd party review and social profiles.
Each of the ~30,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 61,098 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,192 Alexandria moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Louisiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
