UNITS of Kentucky Review
Looking to hire UNITS of Kentucky? See our detailed 11-point review based on our independent analysis of UNITS of Kentucky, 48 other Louisville moving companies, and 179 moving companies in Kentucky.
UNITS of Kentucky has an overall score of 8.95 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 91.82% of all movers in Kentucky and the top 88.34% of moving companies nationwide. They score better than 163 movers in Kentucky.
Key Takeaways:
- UNITS of Kentucky is the Top 10 Movers in Louisville, KY
- Overall rating: 8.95 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
UNITS of Kentucky is a locally-owned and operated moving and portable storage company founded in 2004. The company offers convenient moving and portable storage solutions, servicing over 500 cities in North America. Providing clean, climate-controlled, and secure storage facilities, UNITS of Kentucky is one among the plethora of customer-recommended movers in Louisville, KY. They offer the option to store belongings at the customer's residence or business or at a UNITS secure storage facility. Their portable storage containers are weather-resistant and come in two sizes: 12' and 16' lengths. The company is known for its high-quality equipment and exceptional customer service, offering both in-person reservations and online bookings.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between UNITS of Kentucky & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.36 | ↑ 12.4% | 30 | 0 | 100.0% | |
| Punctuality | 9.37 | ↑ 17.2% | 14 | 0 | 100.0% | |
| Affordability | 9.26 | ↑ 22.1% | 12 | 0 | 100.0% | |
| Communication | 9.49 | ↑ 27.6% | 25 | 0 | 100.0% | |
| Stick to Prices | 7.57 | ↑ 27.2% | 2 | 0 | 100.0% | |
| Speed | 9.01 | ↑ 6.3% | 6 | 0 | 100.0% | |
| Friendliness | 9.49 | ↑ 8.3% | 20 | 0 | 100.0% | |
| Will Hire Again | 9.32 | ↑ 15.4% | 31 | 0 | 100.0% | |
| Professionalism | 8.97 | ↑ 9.4% | 10 | 0 | 100.0% | |
| Conflict Handling | 8.57 | ↑ 110.7% | 6 | 0 | 100.0% | |
| Precision & Care | 8.06 | ↑ 1.7% | 3 | 0 | 100.0% |
Recent UNITS of Kentucky Reviews
Quality - 9.36/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.37/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.26/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.49/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.57/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.01/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.49/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.32/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.97/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 8.57/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.06/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by UNITS of Kentucky
- Storage
- Moving
- Moving & Storage
- Local
- Long-distance
- Cross-country
- Small
- Last-minute
- Hourly
- Packing
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/02/25)- USDOT: 3901895
- MC: 1437733
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
5/27/25
Most Recent USDOT Update
40,000
Annual Interstate Miles (2025)
Detailed Customer Insights
Based on our analysis of UNITS of Kentucky's customer reviews:
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Awards
Contact UNITS of Kentucky
- 1841 Taylor Ave Building # 32, Louisville, KY, 40213
- +1 502-427-7087
- https://unitsstorage.com/louisville-ky/
Follow UNITS of Kentucky:
How we ranked the top Kentucky movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Kentucky.
Rating Methodology
Here's the methodology we used to come up with the best movers in Kentucky:
Our original review-based ranking algorithm
We started with a total of 179 companies that offer moving services in the Kentucky area.
From these 179 companies, we analyzed a total of 31,498 reviews dating all the way back to June 2008.
We also reviewed a total of 13 state and federal moving licenses from these 179 companies and 483 different 3rd party review and social profiles.
Each of the ~31,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 71,119 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 11,729 Louisville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Kentucky moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
