U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 11 other Bowling Green moving companies, and 179 moving companies in Kentucky.
Key Takeaways:
- U-Pack is the Top 10 Movers in Bowling Green, KY
- Overall rating: 7.19 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is a national leader in the innovation of do-it-yourself-moving solutions. It provides a more cost-effective service compared to traditional full-service relocations. And it also gives you more convenience and flexibility with your time - so you’re no longer pressured to get things done quickly just to make sure you don’t go over budget. You can keep the portable storage for up to three days for both loading and unloading at your new home, and U-Pack professionals handle all the driving, ensuring you don't stress over this aspect. Not only does this make the relocation process more comfortable, but it also allows you to experience the benefits of working with experienced movers serving Bowling Green, KY. No matter how far you’re moving, U-Pack can find a solution that fits your needs and budget, doing the best it can to pick up and drop off your things from doorstep to doorstep.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.58 | ↓ -9.0% | 5 | 1 | 83.3% | |
| Punctuality | 7.54 | ↓ -5.7% | 2 | 0 | 100.0% | |
| Affordability | 7.74 | ↑ 2.0% | 3 | 0 | 100.0% | |
| Communication | 6.44 | ↓ -13.4% | 1 | 1 | 50.0% | |
| Stick to Prices | 6.07 | ↑ 1.9% | 1 | 0 | 100.0% | |
| Friendliness | 7.92 | ↓ -9.6% | 2 | 0 | 100.0% | |
| Will Hire Again | 7.50 | ↓ -7.1% | 3 | 0 | 100.0% | |
| Professionalism | 7.28 | ↓ -11.2% | 1 | 0 | 100.0% | |
| Precision & Care | 7.41 | ↓ -6.6% | 3 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.58/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.54/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.74/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.44/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.07/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 7.92/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.50/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.28/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.41/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- Compare Moving Quotes
- Explore Our Coverage Area
Licenses
We do not currently have license data to display for U-Pack
Detailed Customer Insights
We do not currently have insights to display for U-Pack
Error. Please try again later.
Awards
Contact U-Pack
- 543 Plum Springs Loop, Bowling Green, KY, 42101
- (844) 611-4582
- https://www.upack.com/moving-companies/kentucky/bowling-green
Follow U-Pack:
How we ranked the top Kentucky movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Kentucky.
Rating Methodology
Here's the methodology we used to come up with the best movers in Kentucky:
Our original review-based ranking algorithm
We started with a total of 179 companies that offer moving services in the Kentucky area.
From these 179 companies, we analyzed a total of 31,370 reviews dating all the way back to June 2008.
We also reviewed a total of 13 state and federal moving licenses from these 179 companies and 483 different 3rd party review and social profiles.
Each of the ~31,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 70,948 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,194 Bowling Green moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Kentucky moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
