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U-Box at U-Haul Review

Updated Jul 17, 2025
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Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 17 other Peoria moving companies, and 741 moving companies in Illinois.

Key Takeaways:

  • Overall rating: 6.05 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Haul, a venerable name in the self-moving industry, was founded in 1945 by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen. The idea blossomed from a personal need for one-way moving equipment, leading to the creation of a business model that profoundly changed the moving industry. Based in Phoenix, Arizona, since 1967, U-Haul has grown into a giant with locations across the U.S. and Canada. It offers a wide range of services including truck and trailer rentals, self-storage, U-Box containers, moving supplies, and hitch installations. Distinguished by its vast network of dealers and its status as the largest installer of permanent trailer hitches in the automotive aftermarket sector, U-Haul has maintained its dominance by focusing on convenient, customer-oriented solutions like the U-Haul Truck Share 24/7 program. It celebrated its 75th anniversary in 2020, showcasing its long-standing commitment to facilitating the do-it-yourself mover. The provided crawl data was useful as it contained detailed company information, history, services, and significant milestones essential for an accurate description.

Our Research

  • Analyzed 12 total reviews
  • Reviewed 2 social profiles and review listings
  • Checked for license verification at ICC & FMCSA
  • Crunched 1 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality7.09↓ -14.9%10100.0%

Recent U-Box at U-Haul Reviews

Quality - 7.09/10

Overall quality of the service provided on moving day.

Overall Review Distribution
Positive
1 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by U-Box at U-Haul

  • International Moving
  • Cross-Country Moving
  • Military Moving
  • College Moving
  • Self-Storage
  • Moving Supplies
  • U-Box Containers
  • Trailer Hitches
  • Propane
  • Moving Labor

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How we ranked the top Illinois movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Illinois.

Rating Methodology

Here's the methodology we used to come up with the best movers in Illinois:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 741 companies that offer moving services in the Illinois area.

From these 741 companies, we analyzed a total of 167,613 reviews dating all the way back to August 2005.

We also reviewed a total of 124 state and federal moving licenses from these 741 companies and 1,937 different 3rd party review and social profiles.

Each of the ~167,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 432,577 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 27,945 Peoria moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Illinois moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.22/10 avg in Illinois from 82,559 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.87/10 avg in Illinois from 30,320 reviews

Affordability

How affordable was the moving service?

7.55/10 avg in Illinois from 19,146 reviews

Communication

Responsiveness before, during, and after the move.

7.36/10 avg in Illinois from 31,017 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.01/10 avg in Illinois from 13,541 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.37/10 avg in Illinois from 40,152 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.59/10 avg in Illinois from 42,617 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.96/10 avg in Illinois from 79,469 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.10/10 avg in Illinois from 46,276 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.14/10 avg in Illinois from 9,510 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.86/10 avg in Illinois from 38,277 reviews