Valley Custom Moving Review
Looking to hire Valley Custom Moving? See our detailed 11-point review based on our independent analysis of Valley Custom Moving, 41 other Boise moving companies, and 121 moving companies in Idaho.
Valley Custom Moving has an overall score of 9.41 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 98.23% of all movers in Idaho and the top 97.72% of moving companies nationwide. They score better than 118 movers in Idaho.
Key Takeaways:
- Valley Custom Moving is the Top 3 Movers in Boise, ID
- Overall rating: 9.41 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Valley Custom Moving is a full-service moving company headquartered in Treasure Valley, Idaho that provides all types of moves, from large and complex to small and easy. It has the best-trained bearded crew in the business, equipped to handle any type of move with professionalism and care. Whether you want to relocate across town or three hours away, Valley Custom Moving is here for all your needs. From packing individual china pieces to hauling a dresser down the stairs, its professional movers can handle anything you need to be moved into your new home with speed and efficiency. If you’re moving locally or long-distance, Valley Custom Moving can get you from A to B with little stress and worry. If you're looking for more information about moving services in the area, check out the Boise, ID moving services on our website.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Valley Custom Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.77 | ↑ 17.4% | 202 | 3 | 98.5% | |
| Punctuality | 9.72 | ↑ 21.5% | 74 | 1 | 98.7% | |
| Affordability | 9.70 | ↑ 27.8% | 58 | 0 | 100.0% | |
| Communication | 9.47 | ↑ 27.3% | 70 | 3 | 95.9% | |
| Stick to Prices | 9.45 | ↑ 58.8% | 18 | 0 | 100.0% | |
| Speed | 9.70 | ↑ 14.4% | 84 | 2 | 97.7% | |
| Friendliness | 9.87 | ↑ 12.6% | 110 | 0 | 100.0% | |
| Will Hire Again | 9.69 | ↑ 20.0% | 198 | 5 | 97.5% | |
| Professionalism | 9.81 | ↑ 19.6% | 123 | 1 | 99.2% | |
| Conflict Handling | 6.68 | ↑ 64.4% | 4 | 1 | 80.0% | |
| Precision & Care | 9.64 | ↑ 21.6% | 105 | 3 | 97.2% |
Recent Valley Custom Moving Reviews
Quality - 9.77/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.72/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.70/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.47/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.45/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.70/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.87/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.69/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.81/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.68/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.64/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Valley Custom Moving
- Local moving
- Long-distance moving
- Packing
- In-home moving
- Delivery
- Loading & unloading
- Commercial moving
- Furniture and misc delivery
- Piano moving
- Gun safes moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/26/25)- USDOT: 3254761
- MC: 1025000
- ENTITY TYPE: Carrier
7
Registered Trucks, Tractors, or Vans
7
Registered Drivers
2/20/25
Most Recent USDOT Update
700,000
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Valley Custom Moving's customer reviews:
5 hrs
Local Move Duration
based on 13 reviews
2 days
Interstate Move Duration
based on 8 reviews
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Awards
Contact Valley Custom Moving
- 1404 W Waltman Dr, Meridian, ID, 83642
- (208) 918-3899
- https://valleycustommoving.com/
Follow Valley Custom Moving:
How we ranked the top Idaho movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Idaho.
Rating Methodology
Here's the methodology we used to come up with the best movers in Idaho:
Our original review-based ranking algorithm
We started with a total of 121 companies that offer moving services in the Idaho area.
From these 121 companies, we analyzed a total of 14,853 reviews dating all the way back to December 2010.
We also reviewed a total of 1 state and federal moving licenses from these 121 companies and 320 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 37,594 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,023 Boise moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Idaho moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
