Butterfly express Review
Looking to hire Butterfly express? See our detailed 11-point review based on our independent analysis of Butterfly express, 138 other Winter Park moving companies, and 2,320 moving companies in Florida.
Butterfly express has an overall score of 9.43 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 97.09% of all movers in Florida and the top 97.26% of moving companies nationwide. They score better than 2,251 movers in Florida.
Key Takeaways:
- Overall rating: 9.43 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Butterfly Express, based in Winter Park, FL, offers comprehensive moving services tailored to diverse needs. Whether relocating locally within Florida or embarking on a long-distance move, Butterfly Express provides efficient and hassle-free solutions. The family-owned business distinguishes itself through its commitment to excellence, reliability, and personalized service, ensuring each move is seamless and stress-free. Services range from residential and commercial moving to specialized options like senior moving, furniture assembly, and delivery from store warehouses. Butterfly Express's expert team is dedicated to securing peace of mind with every transition, focusing on meticulous detail and customer satisfaction.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Butterfly express & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.88 | ↑ 18.6% | 138 | 0 | 100.0% | |
| Punctuality | 9.83 | ↑ 22.9% | 51 | 0 | 100.0% | |
| Affordability | 9.77 | ↑ 28.5% | 35 | 0 | 100.0% | |
| Communication | 9.73 | ↑ 30.2% | 37 | 0 | 100.0% | |
| Stick to Prices | 8.91 | ↑ 48.2% | 5 | 0 | 100.0% | |
| Speed | 9.89 | ↑ 17.2% | 74 | 0 | 100.0% | |
| Friendliness | 9.82 | ↑ 13.2% | 53 | 0 | 100.0% | |
| Will Hire Again | 9.85 | ↑ 21.8% | 116 | 0 | 100.0% | |
| Professionalism | 9.80 | ↑ 19.5% | 59 | 0 | 100.0% | |
| Conflict Handling | 6.37 | ↑ 46.1% | 1 | 0 | 100.0% | |
| Precision & Care | 9.86 | ↑ 23.4% | 76 | 0 | 100.0% |
Recent Butterfly express Reviews
Quality - 9.88/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.83/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.77/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.73/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.91/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.89/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.82/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.85/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.80/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.37/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.86/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Butterfly express
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Packing & Unpacking
- Loading & Unloading
- Assembly & Disassembly (Furniture)
- Furniture Removal Service
- Senior Moving
- Delivery (From Store Warehouse to Your Home)
Licenses
We do not currently have license data to display for Butterfly express
Detailed Customer Insights
Based on our analysis of Butterfly express's customer reviews:
3.75 hrs
Local Move Duration
based on 10 reviews
Error. Please try again later.
Awards
Contact Butterfly express
- 2429 Passamonte Dr, Winter Park, FL, 32792
- (321) 384-6230
- https://mybutterflyexpress.com/
Follow Butterfly express:
How we ranked the top Florida movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.
Rating Methodology
Here's the methodology we used to come up with the best movers in Florida:
Our original review-based ranking algorithm
We started with a total of 2,320 companies that offer moving services in the Florida area.
From these 2,320 companies, we analyzed a total of 439,699 reviews dating all the way back to May 2007.
We also reviewed a total of 402 state and federal moving licenses from these 2,320 companies and 5,645 different 3rd party review and social profiles.
Each of the ~439,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 885,845 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 128,284 Winter Park moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
