Lotus Moving & Storage is a professional full-service moving company based in West Palm Beach, Florida. They offer a range of services, including long-distance moving, local moving, commercial moving, packing, and storage. As a licensed interstate broker, Lotus Moving & Storage coordinates and arranges for the transportation of household goods by authorized motor carriers. The company prides itself on providing hassle-free, reliable moves with their team of trained professional movers, ensuring customer satisfaction throughout the process. They also offer 70% off on tariff rates for their services.
Lotus Moving & Storage

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About Lotus Moving & Storage
Additional Cities Served: Boynton Beach, Jupiter, Wellington, Greenacres, Royal Palm Beach, Riviera Beach, Palm SpringsShow More >
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Moving Services
- Local moving
- Long distance moving
- Commercial moving
- Packing
- Storage
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Lotus Moving & Storage
We analyzed and organized the customer reviews of Lotus Moving & Storage in West Palm Beach, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Lotus Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“service was impeccable”
“big fraud, very disappointed and angry”
“experience was terrible and very unsatisfactory”
“not trustworthy company”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“took almost 4 months to deliver”
“the driver was several days late”
“movers didn't show up for 2 weeks”
“were timely”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had to pay additional money”
“they continued to up the price”
“extremely expensive due to added charges.”
“had to pay twice the quoted amount in cash”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service was impeccable”
“would not respond to my calls”
“did not return phone calls”
“no one ever answers”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had to pay more than the quoted price”
“they upped the price from the original quote”
“kept adding more charges.”
“quoted $4,000 but ended up paying $8,000”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took almost 4 months, way too slow”
“got done much earlier than expected”
“took 2 weeks to deliver belongings”
“diligence and speed during loading and unloading”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“driver was extremely rude”
“movers were unhelpful and rude”
“it's an excellent team”
“driver was initially friendly but overall experience was poor”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely recommend using Lotus moving”
“very disappointed and angry”
“would not hire again and would need police and attorney”
“wouldn't hire again and need a lawyer.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“lied about delivery dates and threatened”
“crew was not professional”
“dishonest company”
“third party movers were unprofessional and unresponsive”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“showed no care and threat of non delivery”
“did not receive compensation for claims”
“filed a claim for broken desk and got no response”
“never received payment for broken/missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“wrapped and packed everything with care”
“stuff missing and damaged”
“they broke my desk”
“took more room than needed, did not disassemble anything”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
Paul | Paul was very helpful |
Jordan | coordinated the move efficiently |
Anthony | Anthony sent a great team |
Zac | Zac seemed incredibly nice initially |
Juan, Matt | serviced by Juan and Matt and were great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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