Lotus Moving & Storage

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MoversChevron RightFloridaChevron RightWest Palm BeachChevron RightLotus Moving & Storage
based on 253+ data points
Circle Info

About Lotus Moving & Storage

Lotus Moving & Storage is a professional full-service moving company based in West Palm Beach, Florida. They offer a range of services, including long-distance moving, local moving, commercial moving, packing, and storage. As a licensed interstate broker, Lotus Moving & Storage coordinates and arranges for the transportation of household goods by authorized motor carriers. The company prides itself on providing hassle-free, reliable moves with their team of trained professional movers, ensuring customer satisfaction throughout the process. They also offer 70% off on tariff rates for their services.

Moving Services

  • Local moving
  • Long distance moving
  • Commercial moving
  • Packing
  • Storage
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3785699

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Lotus Moving & Storage

We analyzed and organized the customer reviews of Lotus Moving & Storage in West Palm Beach, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Lotus Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.73/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

service was impeccable

experience was terrible and very unsatisfactory

big fraud, very disappointed and angry

not trustworthy company

2. Punctuality

5.1/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

took almost 4 months to deliver

the driver was several days late

movers didn't show up for 2 weeks

showed up on time

3. Affordability

2.1/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

they continued to up the price

had to pay additional money

extremely expensive due to added charges.

had to pay twice the quoted amount in cash

4. Communication

3.75/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

customer service was impeccable

did not return phone calls

would not respond to my calls

no communication after move when needed

5. Stick to Prices

1.59/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

they upped the price from the original quote

had to pay more than the quoted price

kept adding more charges.

quoted $4,000 but ended up paying $8,000

6. Speed

7.69/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took almost 4 months, way too slow

got done much earlier than expected

took 2 weeks to deliver belongings

worked fast

7. Friendliness

7.92/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

driver was extremely rude

movers were unhelpful and rude

driver was initially friendly but overall experience was poor

it's an excellent team

8. Will Hire Again

5.19/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would definitely recommend using Lotus moving

very disappointed and angry

would not hire again and would need police and attorney

great job and thanks so much

9. Professionalism

5.35/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew was not professional

lied about delivery dates and threatened

third party movers were unprofessional and unresponsive

dishonest company

10. Conflict Handling

1.22/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not receive compensation for claims

showed no care and threat of non delivery

filed a claim for broken desk and got no response

never received payment for broken/missing items

11. Precision & Care

5.39/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

wrapped and packed everything with care

stuff missing and damaged

they broke my desk

took more room than needed, did not disassemble anything

Customer Insights icon

Customer Insights

Interstate Move Duration: 4 days from 5 reviews

Great Crew Members icon

Great Crew Members

PaulPaul was very helpful
Jordancoordinated the move efficiently
AnthonyAnthony sent a great team
ZacZac seemed incredibly nice initially
Juan, Mattserviced by Juan and Matt and were great
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Lotus Moving & Storage

Location
535 E Lakewood Rd, West Palm Beach, FL, 33405
Phone
+1 888-982-0616
Link
Google
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