PODS Moving & Storage

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MoversChevron RightFloridaChevron RightClearwaterChevron RightPODS Moving & Storage
based on 908+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading company that changed the moving and storage industry in 1998, nearly 25 years ago. The company, originally known as Portable On Demand Storage, introduced the concept of portable storage containers, providing customers the convenience of storing and accessing their belongings on-site. They also pioneered PODZILLA, a hydraulic system that successfully moves containers onto and off their trucks. The company has over 3,000 associates that serve across the U.S., Canada, Australia, and the U.K. They also have over 245 Storage Center locations across 46 states and 6 provinces, making them highly accessible. They offer various services, including local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. For a vast range of other selections and to explore the scope of moving services in Clearwater, FL, you may check on our city page. PODS stands out for their unique solutions tailored to individual customer needs, which includes built-in storage, adjustable scheduling, and the ability for customers to load and unload belongings on their own time.

Additional Cities Served: Perry

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Storage On-Site
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support
  • Move In Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1397252

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Clearwater, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

3.62/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

outstanding customer service received

Horrible customer service.

very pleased with the whole process

services not rendered as promised

2. Punctuality

2.74/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

could not accommodate delivery request on time

pod didn't show up by the promised time

rescheduled my delivery 3 times

Container was late over five days.

3. Affordability

2.67/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

made it financially do-able

overcharged, billed for non-rendered services

had to pay significantly more than agreed

their prices are insane

4. Communication

2.98/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Paula went above and beyond helping

Horrible customer service.

no answer or respond to emails or phone calls

Communication was good

5. Stick to Prices

1.32/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

did not stick to quoted prices

billed for services not rendered, overcharged

changed conditions forcing to pay for city service

very misleading

6. Speed

2.56/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

reschedule to a date and time at their whim

container hasn't moved an inch

one month is a standard delay

container held for 1-1/2 years with delays

7. Friendliness

5.67/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Paula was kind, caring, compassionate

drivers were friendly and knowledgeable

denied access to manager, poor handling of situation

rude behavior from the representative

8. Will Hire Again

3.23/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will always use and recommend PODS

I will never use them again!

would never use this company

would not hire again

9. Professionalism

2.71/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Driver required a complete damage waiver to be signed.

unprofessional handling of employment process

customer service was incredibly rude and unhelpful

disorganized, incompetent, literally blocked roadway with POD

10. Conflict Handling

1.46/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

They blamed me for the POD's placement and any damage.

lack of care or respect

no effort to apologize or rectify the situation

no effort to rectify wrong POD delivery and overcharges

11. Precision & Care

4.68/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

They crashed the POD into our roof and damaged the gutter.

everything made it perfectly

not using pads for all our furniture

they've lost 2 of my containers

Customer Insights icon

Customer Insights

Cost: $ 1227.00 from 16 historical data points


Interstate Move Duration: 10 days from 12 reviews

Great Crew Members icon

Great Crew Members

Paula,Andrea RodriguezPaula and Andrea were very customer-driven
Forklift driver, Driver in Long Beach, Woman in Costa RicaForklift driver was helpful and declined tip, driver in Long Beach was great at his job and friendly, woman in Costa Rica was great on the phone
Will Bordenwas the only one who cared to do it right
Will Bordenthe only one who really cared and followed up
RockyRocky provided outstanding customer service and skills
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
13535 Feather Sound Dr, Clearwater, FL, 33762
Phone
(877) 770-7637
Link
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