Since 1980, Gentle Giant has been helping people in the Washington DC, DC area move quickly and easily. This company's stated dedication to providing its customers with a stress-free moving experience has made it one of the most popular moving companies in Washington DC over the past 40 years, with an 80% referral rate. Services include local and long-distance moving, commercial moving, specialty moves of pianos or other valuable items, packing, storage, and more. Gentle Giant Moving Company's history of professional and friendly service is a testament to its status as one of the premier moving services of Washington DC.
Gentle Giant Moving Company
Ranked Top 10 Best Movers in Washington DC, DC
Exceptional
based on 1954+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: College Park, Laurel, Greenbelt, Hyattsville, Takoma Park, New Carrollton, DuPontShow More >
Moving Services
- Full range of moving services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
Awards
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Customer Reviews of Gentle Giant Moving Company
We analyzed and organized the customer reviews of Gentle Giant Moving Company in Washington DC, DC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.77/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with Gentle Giant team”
“seamless and quick move”
“excellent experience overall”
“Gentle giant was great”
2. Punctuality
9.67/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up right on the scheduled time”
“movers were prompt”
“they are prompt”
“showed up on time”
3. Affordability
8.8/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost was great”
“good value for the money”
“price is extremely reasonable”
“pricing was very fair”
4. Communication
9.51/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“quick answers to any questions”
“communicate very well”
“able to get a quote completely online”
“Gentle Giant was prompt in their communication”
5. Stick to Prices
9.1/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“scammed for partial payment.”
“quote was pretty accurate”
“total for our move came within $100 of the estimate”
“provided an accurate estimate”
6. Speed
9.83/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“never had a moving crew move that fast”
“movers are fast”
“move was very quick”
“quick to get my items loaded and unloaded”
7. Friendliness
9.92/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“all very friendly and great to work with”
“friendly moving crew”
“they are professional and friendly”
“Dex and Nick did a great job”
8. Will Hire Again
9.62/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely use Gentle Giant again”
“would not hire again due to scam.”
“will use Gentle Giant for next move”
“would use Gentle Giant again”
9. Professionalism
9.81/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional coordinator and responsive service”
“they are professional”
“staff are professional”
“Kyle, Dex, and Carlos were absolute professionals”
10. Conflict Handling
7.64/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no willingness to rectify scam.”
“easy to deal with about billing issue after”
“really care about their customers”
“They even fixed an issue on my bed frame”
11. Precision & Care
9.87/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“not a mark on the wall or stairs”
“wrapped everything and nothing broken”
“careful with very fragile artworks”
“fast yet careful”
Customer Insights
Local Move Duration: 4 hours from 24 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Ed Fallon, Terrence Fitzpatrick, Kenzo Hafoka, Taulupe Latu, Rayshawn Ward, Andres Ruiz, Eduardo Melendez, Justin Manalo, Mark Harvey, Mark Moloney | great communication and efficient packing and moving |
| Armin, Nicolae | both were awesome and friendly during the move |
| Dex, Nick | Dex and Nick did a great job |
| Kyle, Dex, Carlos | absolute professionals |
| Dex, Connor | Dex and Connor were extremely professional and pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
5782 2nd St NE, Washington DC, DC, 20011
(202) 758-0213
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