East Coast West Coast Express Review
Looking to hire East Coast West Coast Express? See our detailed 11-point review based on our independent analysis of East Coast West Coast Express, 44 other New London moving companies, and 193 moving companies in Connecticut.
Key Takeaways:
- Overall rating: 7.31 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
East Coast West Coast Express is a professional moving company that has been providing cross-country moving services for years. Their moving teams consist of young, enthusiastic, and trained professionals with extensive knowledge in packing and moving services. As one of the companies offering moving services in New London, CT, they offer various services, including auto transport for all types of vehicles, packing services, storage solutions, and moving insurance that ensures all belongings are insured from the moment they are touched by the movers until they are safely delivered and unpacked. East Coast West Coast Express is dedicated to making relocation as easy as possible and strives to maintain affordable prices without compromising the quality of their assistance.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between East Coast West Coast Express & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.71 | ↓ -7.2% | 4 | 0 | 100.0% | |
| Punctuality | 7.52 | ↓ -5.8% | 2 | 0 | 100.0% | |
| Affordability | 7.31 | ↓ -3.5% | 2 | 0 | 100.0% | |
| Stick to Prices | 6.96 | ↑ 16.7% | 2 | 0 | 100.0% | |
| Speed | 7.52 | ↓ -10.9% | 1 | 0 | 100.0% | |
| Friendliness | 7.86 | ↓ -10.0% | 2 | 0 | 100.0% | |
| Will Hire Again | 7.52 | ↓ -6.6% | 4 | 0 | 100.0% | |
| Professionalism | 7.21 | ↓ -11.8% | 1 | 0 | 100.0% |
Recent East Coast West Coast Express Reviews
Quality - 7.71/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.52/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.31/10
How affordable was the moving service?
Overall Review Distribution
Stick to Prices - 6.96/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.52/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 7.86/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.52/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.21/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by East Coast West Coast Express
- Residential moving services
- Corporate moving services
- Auto transport services
- Professional packing services
- Insurance
- Storage
Licenses
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Detailed Customer Insights
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Contact East Coast West Coast Express
- New London, CT, 06320
- +1 631-202-0720
- https://eastcoastwestcoastmovers.com/moving/
Follow East Coast West Coast Express:
Ranking history
11-Point Rating Comparison
Comparison of East Coast West Coast Express 11-point ratings vs Connecticut and nationwide averages.
How we ranked the top Connecticut movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Connecticut.
Rating Methodology
Here's the methodology we used to come up with the best movers in Connecticut:
Our original review-based ranking algorithm
We started with a total of 193 companies that offer moving services in the Connecticut area.
From these 193 companies, we analyzed a total of 20,048 reviews dating all the way back to September 2006.
We also reviewed a total of 28 state and federal moving licenses from these 193 companies and 652 different 3rd party review and social profiles.
Each of the ~20,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 62,375 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,340 New London moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Connecticut moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
