Smart Moving, LLC Review
Looking to hire Smart Moving, LLC? See our detailed 11-point review based on our independent analysis of Smart Moving, LLC, 54 other Livermore moving companies, and 1,947 moving companies in California.
Key Takeaways:
- Overall rating: 7.46 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Smart Moving, LLC is a professional moving company based in Newark, California, providing moving services throughout Alameda, Berkeley, Campbell, Castro Valley, Cupertino, Dublin, Fremont, Gilroy, Hayward, Livermore, Los Altos, Los Gatos, Martinez, Mountain View, Oakland, Palo Alto, Pleasant Hill, Pleasanton, Redwood City, San Jose, San Mateo, Santa Clara, and Walnut Creek. They offer various moving packages, including two, three, and four-men crew and truck options, suitable for different-sized moves, from studio apartments to commercial businesses. Their services include the use of a truck, tape, moving blankets, shrink wrap, wardrobe boxes, disassembly and reassembly of furniture, and floor protectors during the move. Additional charges apply for regular moving boxes, gas/fuel charges, piano moving, extra shrink wrap, and additional hours.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smart Moving, LLC & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.72 | ↓ -7.0% | 3 | 0 | 100.0% | |
| Punctuality | 7.79 | ↓ -2.4% | 2 | 0 | 100.0% | |
| Affordability | 7.51 | ↓ -0.9% | 2 | 0 | 100.0% | |
| Stick to Prices | 6.33 | ↑ 6.2% | 1 | 0 | 100.0% | |
| Speed | 8.37 | ↓ -0.8% | 3 | 0 | 100.0% | |
| Friendliness | 7.68 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.53 | ↓ -6.4% | 3 | 0 | 100.0% | |
| Professionalism | 7.29 | ↓ -10.8% | 1 | 0 | 100.0% | |
| Precision & Care | 7.69 | ↓ -3.0% | 2 | 0 | 100.0% |
Recent Smart Moving, LLC Reviews
Quality - 7.72/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.79/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.51/10
How affordable was the moving service?
Overall Review Distribution
Stick to Prices - 6.33/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.37/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.68/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.53/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.29/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.69/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Smart Moving, LLC
- Two Men Crew & Truck Service for studio/one-bedroom moving
- Three Men Crew & Truck Service for two/three bedrooms moving
- Four Men Crew & Truck Service for 3+ bedrooms/commercial business moving
- Packing and disassembling/reassembling furniture services
- Moving supplies provision (moving blankets, tape, shrink wrap, wardrobe boxes, floor protectors)
- Piano moving service
- Commercial moving service
- Long-distance moving (double driving time)
- Hourly moving services
- Provision of Certificate of Insurance for the move
Licenses
State & federal license information
California Moving License
Status: Active (last checked: 12/06/24)California Moving License Information
- License Number: CAL-T191728
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/10/25)- USDOT: 3142688
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
8/30/23
Most Recent USDOT Update
10,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact Smart Moving, LLC
- Union City, CA, 94587
- +1 415-419-6095
- https://www.smartmovingllc.com/
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How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 1,947 companies that offer moving services in the California area.
From these 1,947 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.
We also reviewed a total of 571 state and federal moving licenses from these 1,947 companies and 6,412 different 3rd party review and social profiles.
Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,419,697 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,435 Livermore moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
