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CraigsMoverOC.com
Exceptional
based on 458+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Awards
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Customer Reviews of CraigsMoverOC.com
We analyzed and organized the customer reviews of CraigsMoverOC.com in Santa Ana, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for CraigsMoverOC.com based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.45/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Fantastic service and attitude from Serge and Paul”
“Surge made everything so easy”
“Serg and his team did an AMAZING job”
“best company experience”
2. Punctuality
9.39/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived on time”
“arrived on time”
“were there on time”
“they showed up on time”
3. Affordability
9.19/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“best pricing”
“great cost compared to others”
“their prices are very competitive”
“charging a very competitive price”
4. Communication
8.75/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“answered immediately and were very professional”
“immediately replied to correspondence and answered calls”
“Serge was incredibly understanding”
“coordinated all this while I was on vacation”
5. Stick to Prices
8.21/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no hidden fees mentioned”
“stood by everything he said from the cost”
“only rounded off about 4 minutes”
“gave a fair and reasonable quote”
6. Speed
9.53/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they are really quick”
“moved quickly and safely”
“same day move”
“No slacking off, they get in and out quickly.”
7. Friendliness
9.61/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Fantastic service and attitude”
“very nice service”
“Super nice and helpful”
“showed kindness throughout the move”
8. Will Hire Again
9.41/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Could not be more pleased with how everything went”
“recommend this company and would hire again”
“Highly recommend Serg and his team and will call them again”
“would hire again”
9. Professionalism
9.49/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Great attitude and broke down large office pieces professionally”
“Serge is a versatile professional”
“were very professional”
“most professional team”
10. Conflict Handling
7.33/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Moved the move date with less than 48 hours notice”
“went above and beyond for a favor outside of duties”
“offered to help the following day”
“Took extra steps to ensure customer satisfaction”
11. Precision & Care
9.54/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Took care to not bang up freshly painted walls”
“Wrapped everything carefully”
“take care of my things like it was their own”
“very gentle with fragile items”
Customer Insights
Local Move Duration: 3.5 hours from 5 reviews
Great Crew Members
| Serge, Paul | Fantastic service, took care, rebuilt furniture professionally |
| Surge | made the move easy and was very helpful |
| Serg | Serg came through in a pinch and was highly praised |
| Serge | Serge is the best mover, very strong and smart |
| Sergey | coordinated well and worked diligently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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