Alexander's Mobility Services

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MoversChevron RightCaliforniaChevron RightSanta AnaChevron RightAlexander's Mobility Services
based on 276+ data points
Circle Info

About Alexander's Mobility Services

Alexander's Mobility Services, based in California with multiple locations across the US, has provided moving and logistics services to customers for over six decades. The company offers a variety of services, such as corporate relocation, home moving, commercial moving, and transportation logistics. As an agent of Atlas, Alexander's is part of a network of nearly 500 partners in North America, supporting local, long distance, and global moving and storage needs for individuals and organizations. Recognized among quality moving companies, their positive reputation can be attributed to their outstanding people, commitment to technology, and extensive resources. When it comes to choosing movers in Santa Ana, CA, an informed decision is vital.

Moving Services

  • Corporate Relocation
  • Home Moving
  • Commercial Moving
  • Transportation Logistics
  • Office and Industrial Moving
  • Facilities Move
  • Commercial Storage & Asset Tracking
  • Hospital, Healthcare & Laboratory Movers
  • Long Distance Moving
  • International Moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2248514

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Alexander's Mobility Services

We analyzed and organized the customer reviews of Alexander's Mobility Services in Santa Ana, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Alexander's Mobility Services based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.12/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

zero stars due to damaged goods and bad experience

extremely dissatisfied due to theft

great work by movers

great company and others should aspire to be like them

2. Punctuality

6.58/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

delivery was delayed 4 weeks

arrived early and got to work right on time

did not show up as promised.

arrived exactly when promised

3. Affordability

5.32/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

worth the cost, provided unbelievable care

quote was about $4,000 more than competitors

Costly move

very reasonably priced and fair

4. Communication

5.64/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

attitude showed no care for the situation

last communication I have received was the last.

fought us for paying for a new crib

incredibly responsive, easy to get a quote and update destination

5. Stick to Prices

4.33/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

changed trucks and lost items

provided quote and stuck to it despite route changes

Asked for extra money before delivery

Contract signed but move denied

6. Speed

7.18/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

unloaded my truck quickly

kind, fast, and efficient

only received part of our shipment

moved 3 destinations worth of stuff within 4 hours

7. Friendliness

8.17/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

perceived as rude and uncaring

they are friendly

Ruben, Carlos, and Jose were so kind

8. Will Hire Again

6.48/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

want to come here again

would stay away from this company

would not hire again due to theft

Highly recommend and would hire again

9. Professionalism

7.09/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

implied crew unprofessional by breaking items

Very Professional

Ruben, Carlos, and Jose were professional

they conducted themselves well

10. Conflict Handling

3.23/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

taking 5 weeks to address claims shows poor service

did not right the wrong of lost and broken items

made sure complicated storage fit, cared about furniture placement

no remediation offered for the poor quality

11. Precision & Care

5.7/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

majority of stuff was damaged

items went missing, indicating mishandling

took great care of my valuables

lost hardware and denied claims on broken items

Great Crew Members icon

Great Crew Members

Ruben, Carlos, Josekind, fast, and efficient which made the move luxurious
Devor, Chrisamazing care and patience shown during the move
Jeremy, JoshJeremy and Josh ensured a stress-free and efficient move
Glenn, RonGlenn and Ron were lifesavers and very helpful
NestorNestor and crew very professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Alexander's Mobility Services

Location
2942 Dow Ave, Tustin, CA, 92780
Phone
(714) 731-1658
Link
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