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City Moving Review

Updated Jun 5, 2025

Looking to hire City Moving? See our detailed 11-point review based on our independent analysis of City Moving, 161 other Los Angeles moving companies, and 1,946 moving companies in California.

Key Takeaways:

  • Overall rating: 7.49 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

If you’re looking for dependable, honest, and hard-working movers in Los Angeles, California then look no further than City Moving which puts a priority on ensuring that you are a highly satisfied customer. Whether you’re moving down the street or going across state lines, City Moving can easily handle your moving needs because with its full-service moves there is no job too big or too small. It also has the equipment and experience to provide shipping for vehicles with the same quality, care, and attention to detail as any of its other services. City Moving gives you peace of mind knowing that your valuable car, antique furniture, or china collection is in the best care with professional movers that are willing to go the extra mile to get things done right.

Our Research

  • Analyzed 218 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at BHGS & FMCSA
  • Crunched 1,063 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.46↑ 1.8%1593382.8%
Punctuality7.91↓ -0.9%531874.6%
Affordability8.46↑ 11.7%37784.1%
Communication6.94↓ -6.6%613265.6%
Stick to Prices5.84↓ -2.0%221756.4%
Speed8.56↑ 1.4%641284.2%
Friendliness9.36↑ 7.1%92693.9%
Will Hire Again8.10↑ 0.6%1544179.0%
Professionalism8.50↑ 4.0%961785.0%
Conflict Handling2.51↓ -38.2%53113.9%
Precision & Care7.76↓ -2.1%792774.5%

Recent City Moving Reviews

Quality - 8.46/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great service
quick with the move and highly recommend them
great work by movers
made move seamless and easy
fantastic service by movers
Recent Customer Complaints
The worst customer service experienced.
very stressful and hectic experience with lost items
Overall Review Distribution
Positive
159 (82.8%)
Negative
33 (17.2%)

Additional Details

Moving Services Offered by City Moving

  • Long Distance Moving
  • Commercial Moving
  • Storage
  • Auto Shipping
  • Packing Box Delivery
  • Crating
  • City Crate Cleaning
  • Make a payment
  • Hourly Moving Services
  • Last-minute Moving Services

Awards

Top 10 Movers in Los Angeles, CA 2023 award
Top 10 Movers in Los Angeles, CA 2022 award

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How we ranked the top California movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.

Rating Methodology

Here's the methodology we used to come up with the best movers in California:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,946 companies that offer moving services in the California area.

From these 1,946 companies, we analyzed a total of 432,661 reviews dating all the way back to April 2005.

We also reviewed a total of 571 state and federal moving licenses from these 1,946 companies and 6,411 different 3rd party review and social profiles.

Each of the ~432,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 1,419,697 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 164,454 Los Angeles moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.40/10 avg in California from 263,079 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.18/10 avg in California from 102,626 reviews

Affordability

How affordable was the moving service?

7.74/10 avg in California from 66,744 reviews

Communication

Responsiveness before, during, and after the move.

7.72/10 avg in California from 109,154 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.38/10 avg in California from 40,243 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.55/10 avg in California from 126,687 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.82/10 avg in California from 146,451 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.15/10 avg in California from 264,333 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.29/10 avg in California from 147,205 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.44/10 avg in California from 27,920 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.10/10 avg in California from 132,052 reviews