Upline Moving

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Good
based on 366+ data points
Circle Info

About Upline Moving

Upline Moving is a family-owned moving company based in Hayward, California, serving the Bay Area for over a decade. They specialize in residential moves, with services extending to local and long-distance relocations. The company offers a range of services including packing, custom crating, and storage. Upline Moving prides itself on its customer-first approach, flat-rate pricing with no hidden fees, and reliable, professional service. Being a part of the San Ramon, CA moving services, the company has received several distinctions, including the Best of San Francisco, Angies List Super Service Award, and an A+ rating from the Better Business Bureau.

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Moving Services

  • Residential Movers
  • Long Distance Movers
  • Local Movers
  • Packing Services
  • Apartment Movers
  • Full Service Movers
  • House Movers
  • Last Minute Movers
  • Senior Moving Services
  • Professional Movers
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1881933

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Upline Moving

We analyzed and organized the customer reviews of Upline Moving in Antioch, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Upline Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.59/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they provide high-quality service

wasn't treated very well

Awesome, excellent company

great job by movers

2. Punctuality

8.21/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

my move was on time

my move was on time

always accommodating even with date adjustments

quick to assist in my urgent moving situation

3. Affordability

7.7/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

pricing is reasonable

Not too expensive

gave me a reasonable price

given a very competitive quote

4. Communication

8.59/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Excellent communication

answered all my questions

personalized customer service was very impressive

Debbie's almost immediate responses

5. Stick to Prices

8.16/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

mentions set prices, suggesting sticking to quotes.

honest upfront about needs and pricing

felt like pulling teeth to get service

received refund for extra hours charged

6. Speed

8.28/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

move was faster than with less skilled movers

in a very timely manner

the move was comfortable and quick

delivery was still assembling the day after

7. Friendliness

8.92/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

methodically coordinated our move

friendly

pleased with the courtesy and kindness

mentioned everyone was professional and courteous

8. Will Hire Again

8.55/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend and would hire again

Hope they have changed their ways

would definitely use them again

would hire again

9. Professionalism

8.54/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

team is highly-skilled

professional, efficient

everyone was professional

Lack of professionalism and supervision

10. Conflict Handling

4.82/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

adjusted dates and accommodated needs

Avoiding to pay for damage claims

missing a bunch of items, no follow-up mentioned

refused to reassemble crib to probably hide damage

11. Precision & Care

7.85/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

everything was delivered safely

neither were my belongings

everything moved without hassle

they took great care of my packages

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 6 reviews

Interstate Move Duration: 8 days from 6 reviews

Great Crew Members icon

Great Crew Members

Christian, Esteban, Alvarocoordinated our move efficiently despite complications
Amberwent way above & beyond for our schedule
Debbieoffered practical solutions and responded quickly
Debbiemade me feel cared about and remembered specifics
Debbiewas attentive and remembered specifics
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Upline Moving

Location
13 Dutch Mill Ct, Danville, CA, 94526
Phone
(510) 345-1595
Link
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