U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 4 other Texarkana moving companies, and 1,883 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.33 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is a moving company that has been in operation since 1997. It is headquartered in Fort Smith, Arkansas, and offers services nationwide. The company provides affordable long-distance moving solutions, charging only for the equipment space used and including fuel costs in their rates. U-Pack offers a range of services, including door-to-door moves, military moves, senior moving, job relocation, and small moves. With flexible service options such as storage and guaranteed transit, U-Pack aims to provide a moving experience tailored to the customer's needs and budget in Texarkana, TX. The company is known for its exceptional customer support and resources for every step of the move.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.17 | ↓ -13.7% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.96 | ↓ -13.5% | 1 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.17/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Will Hire Again - 6.96/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- U-Pack vs Full Service (comparison)
- U-Pack vs Portable Storage (comparison)
- U-Pack vs Truck Rental (comparison)
Licenses
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Detailed Customer Insights
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Contact U-Pack
- 2321 E Broad St, Texarkana, AR, 71854
- (844) 611-4582
- https://www.upack.com/moving-companies/arkansas/texarkana
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How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,883 companies that offer moving services in the Texas area.
From these 1,883 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 542 state and federal moving licenses from these 1,883 companies and 5,878 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 917,435 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 151,774 Texarkana moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
