U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 5 other Jonesboro moving companies, and 151 moving companies in Arkansas.
Key Takeaways:
- U-Pack is the Top 10 Movers in Jonesboro, AR
- Overall rating: 7.40 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Long-distance moves usually take too long to complete and are often expensive, so U-Pack offers an alternative that can save people time and money without compromising on the quality of service. This company provides moving containers, which you can load on your own. When you’re done, lock it and keep the key – U-Pack will take care of the rest. It will deliver the container to your destination, whether you’re moving to a new home or taking your belongings to storage. U-Pack metal containers are sturdy and weatherproof. They sit flat on the ground and take up only a single parking space – perfect for apartments, storage facilities, and areas with street parking. Rates always include the driver and fuel, so you can be sure there are no hidden costs. U-Pack has a location in Jonesboro, AR, serving the neighboring cities.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.70 | ↓ -7.5% | 3 | 0 | 100.0% | |
| Punctuality | 7.42 | ↓ -7.3% | 1 | 0 | 100.0% | |
| Affordability | 7.57 | ↓ -0.3% | 2 | 0 | 100.0% | |
| Communication | 7.19 | ↓ -3.3% | 2 | 0 | 100.0% | |
| Stick to Prices | 7.30 | ↑ 22.6% | 2 | 0 | 100.0% | |
| Friendliness | 8.27 | ↓ -5.6% | 3 | 0 | 100.0% | |
| Will Hire Again | 7.70 | ↓ -4.7% | 4 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.70/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.42/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.57/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.19/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 7.30/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 8.27/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.70/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- U-Pack vs Full Service Comparison
- U-Pack vs Portable Storage Comparison
- U-Pack vs Truck Rental Comparison
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/10/24)- USDOT: 2946400
- MC: 997363 FF-17300
- ENTITY TYPE: Freight Forwarder/Broker
0
Registered Trucks, Tractors, or Vans
-
Registered Drivers
3/31/21
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
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Awards
Contact U-Pack
- 6101 E Highland Dr, Jonesboro, AR, 72401
- +1 844-611-4582
- https://www.upack.com/moving-companies/arkansas/jonesboro
Follow U-Pack:
How we ranked the top Arkansas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arkansas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arkansas:
Our original review-based ranking algorithm
We started with a total of 151 companies that offer moving services in the Arkansas area.
From these 151 companies, we analyzed a total of 14,848 reviews dating all the way back to August 2009.
We also reviewed a total of 4 state and federal moving licenses from these 151 companies and 481 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,420 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 7,420 Jonesboro moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arkansas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
