U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 40 other Gravette moving companies, and 151 moving companies in Arkansas.
Key Takeaways:
- Overall rating: 7.09 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, has been a pioneering force in the do-it-yourself moving industry. Born from a personal need for moving solutions, U-Haul has evolved into the largest provider of rental trucks, trailers, and moving accessories in North America. The company started with a simple idea of renting trailers and quickly expanded to include a variety of moving equipment and storage solutions. U-Haul is known for its large selection of trucks designed specifically for residential moves which enhance the ease and safety of moving personal belongings. Over the decades, U-Haul has expanded its services nationwide, offering a broad range of moving and storage solutions, including portable U-Box containers, self-storage units, and a wide range of moving supplies. Additionally, U-Haul introduced Truck Share 24/7, providing flexible access to their fleet via an internet-connected mobile platform. The company emphasizes its roots in the community and sustainable practices, maintaining a strong presence with over 20,000 dealers across North America. U-Haul remains a family-operated business, headquartered in Phoenix, Arizona, focused on providing reliable and accessible moving solutions to ease the stress of moving. The supplied "Website Information" was thorough and effectively conveyed the history, scale, and scope of services provided by U-Haul. It allowed for a detailed description of the company without any notable crawling errors.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.37 | ↓ -11.5% | 1 | 0 | 100.0% | |
| Communication | 6.94 | ↓ -6.7% | 1 | 0 | 100.0% | |
| Speed | 7.82 | ↓ -7.7% | 1 | 0 | 100.0% | |
| Friendliness | 7.85 | ↓ -10.4% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.17 | ↓ -11.2% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.37/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.94/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.82/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.85/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.17/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing Services
- Loading and Unloading Services
- Secure Local Storage
- Long-Distance Moving
- Small Moves
- Furniture Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428477
- MC: 882119
- ENTITY TYPE: Carrier
12
Registered Trucks, Tractors, or Vans
24
Registered Drivers
7/03/24
Most Recent USDOT Update
339,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Eureka Springs, AR, 72632
- (479) 282-1087
- https://www.uhaul.com/Locations/UBox-Containers-near-Rogers-AR-72758/761078/
Follow U-Box at U-Haul:
How we ranked the top Arkansas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arkansas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arkansas:
Our original review-based ranking algorithm
We started with a total of 151 companies that offer moving services in the Arkansas area.
From these 151 companies, we analyzed a total of 14,848 reviews dating all the way back to August 2009.
We also reviewed a total of 4 state and federal moving licenses from these 151 companies and 481 different 3rd party review and social profiles.
Each of the ~14,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,420 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 7,427 Gravette moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arkansas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
